Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

January 14, 2024

Genuinely the loveliest team, they're so helpful. The app works great and is fully customisable if you've got basic coding abilities

Reloved Studio
United Kingdom
3 days using the app
TYDAL replied January 16, 2024

Thanks a bunch for your lovely words! We're thrilled to hear our team's helpfulness and the app's customizability are making your experience great! 😊
- Kevin & Rivo Team

January 31, 2024

I just finished chatting with Arinne, she helped me to setting up and solve the problem. Thanks!

WiildOwl
Canada
1 day using the app
TYDAL replied February 2, 2024

Glad we could help set things up and solve the problem for you! Your thanks mean the world to us. Here whenever you need us!
- Kevin & Rivo Team

November 23, 2023

Just got started, but so far getting set up has been easy. I chatted with Abbie and she was very helpful and friendly. I will update when I have been using the app for a little while.

Krazy Heart Designs Boutique
United States
29 minutes using the app
TYDAL replied November 28, 2023

So glad to hear setup was a breeze for you and that our support team could help out! Have fun exploring the app. Feel free to reach out anytime you need help.
- Lea & Rivo Team

May 16, 2024

great support and everything working as expected so far.

Sensō Jiu Jitsu
United States
About 1 hour using the app
TYDAL replied May 20, 2024

"Fantastic to hear! We're here for you if anything comes up. Thanks for choosing us!"
- Kevin & TYDAL Team

April 11, 2024

Hi!
Very excited to try your app. i am new to all of this, and Sam was quick with a solution and he offered help too! All suggestions are greatly appreciated. Thank You!!

LTHSTUDIO
United States
18 minutes using the app
TYDAL replied April 15, 2024

We're so glad to hear you're excited about our app! Thanks for the kind words, and we're always here to help if you need it.
- Kevin & TYDAL Team

February 15, 2024

great experience, very nice and clean interface, also my agent Abby was very very knowledgeable and helpful, best customer service rep i've ever had, she even suggested helpful things to make my site much better

Wigs4uJax
United States
About 1 hour using the app
TYDAL replied February 19, 2024

So glad you had a great experience and loved the interface! Thrilled to hear our agent was so helpful and could enhance your site. Thanks for the high praise! We're here to help anytime. 🌟
- Kevin & TYDAL Team

February 14, 2024

very well

K I M O fitline
Egypt
3 months using the app
TYDAL replied February 15, 2024

Thank you so much for the review! Feel free to reach out if you need help along the way! 🙂
- Kevin & Rivo Team

December 11, 2023

Terrific help from Arianne.

Bare Skin Care by Dr. Bollmann
United States
3 months using the app
TYDAL replied December 13, 2023

So happy our team could assist! Thanks for the great feedback!
- Lea & Rivo Team

December 29, 2023

very helpful company

Motion
Canada
6 months using the app
TYDAL replied January 5, 2024

Thank you for your feedback! Feel free to reach out anytime!
- Lea and Rivo team

January 28, 2024

muito bom o aplicativo.

Maritima Moda Praia
Brazil
2 months using the app
TYDAL replied January 30, 2024

Obrigado pelo seu feedback! Estamos felizes que você esteja gostando do aplicativo. 😊
-Equipe Kevin e Rivo