Reviews (4,649)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

July 4, 2024

Sam helped me out! it was quick, easy, and TYDAL popups works great.
Thanks a lot.

MOTOVELEZ
Colombia
About 1 month using the app
TYDAL replied July 8, 2024

Glad to hear it was quick and easy! Thanks for choosing TYDAL popups—we're happy you're satisfied with the results! 😊
- Kevin & TYDAL Team

June 5, 2024

I needed customer support to activate some features on my account and Sam was extremely efficient, very personable and made my experience much better than I first assumed it would go. Customer service like Sam seems to be a lost art in todays age but it is great to know that with people like him helping out, things get done fast and friendly!

ForeFits Golf Apparel LLC
United States
4 months using the app
TYDAL replied June 6, 2024

We're delighted to hear our support team exceeded your expectations! Fast, friendly service is what we strive for. Thanks for your kind words! 😊
- Kevin & TYDAL Team

June 25, 2024

Really Great Response from Sam also with his Guidance i can able to solve my issue quickly

Angel_Divastar
India
3 months using the app
TYDAL replied June 26, 2024

So glad to hear our support team could help you solve the issue quickly! Thanks for sharing your experience. 😊
- Kevin & TYDAL Team

June 19, 2024

It was great! I was helped by Sam and my issue was resolved quite fast.
Thank you for making your app freely available to vendors and for your great support service!

gadgetrod.com
United States
About 1 month using the app
TYDAL replied June 20, 2024

Thank you! We're glad we could help resolve your issue quickly. We're committed to supporting vendors like you. Let us know if you need anything else!
- Kevin & TYDAL Team

October 28, 2024

Easy to enable and customize! Thanks Jamie for the help!

MALAKABRA
Spain
About 2 hours using the app
TYDAL replied October 29, 2024

Thanks for your feedback! We're happy to hear you found it easy to enable and customize. 😊
- Kevin & TYDAL Team

October 29, 2024

Great app and amazing customer support!

littlebeechile
Chile
About 6 hours using the app
TYDAL replied October 31, 2024

Thanks for the kind words! We're thrilled you're enjoying the app and our customer support. Your satisfaction is our top priority!
- Kevin & TYDAL Team

June 17, 2024

Great app. Easy to use. Super friendly help desk. Would definitely recommend!

Rose Lash Collection
South Africa
4 months using the app
TYDAL replied June 19, 2024

Thank you for your awesome review! We're happy you find the app easy to use and our help desk friendly. Your recommendation means a lot to us! 😊
- Kevin & TYDAL Team

May 31, 2024

I had an issue and the help center (Jamie) quickly resolved it via chat and even gave me some suggestions for business changes related to my shopify store which was very helpful. Good job!

Biovalley
Romania
5 months using the app
TYDAL replied June 3, 2024

Delighted to assist! We're here to solve problems and help your business thrive. Don't hesitate to reach out anytime you need assistance. Thank you!
- Kevin & TYDAL Team

June 17, 2024

Jaime and the support team replied to my request immediately, ran the updates I required for my store, and in just a few minutes I was ready to roll...

Amazing app, service and team. Would recommend it 100%

Ludus Love
United Kingdom
About 2 months using the app
TYDAL replied June 18, 2024

Thank you for the glowing review! We're thrilled you had such a positive experience with our support team and app. Thanks for recommending us!
- Kevin & TYDAL Team

November 17, 2024

amazing app!!

Couple Cuddles
United States
About 22 hours using the app
TYDAL replied November 19, 2024

Thanks for the awesome feedback! We're thrilled you're loving the app! 😊
- Kevin & TYDAL Team