Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

June 25, 2024

Really Great Response from Sam also with his Guidance i can able to solve my issue quickly

Angel_Divastar
India
3 months using the app
TYDAL replied June 26, 2024

So glad to hear our support team could help you solve the issue quickly! Thanks for sharing your experience. 😊
- Kevin & TYDAL Team

May 31, 2024

I had an issue and the help center (Jamie) quickly resolved it via chat and even gave me some suggestions for business changes related to my shopify store which was very helpful. Good job!

Biovalley
Romania
5 months using the app
TYDAL replied June 3, 2024

Delighted to assist! We're here to solve problems and help your business thrive. Don't hesitate to reach out anytime you need assistance. Thank you!
- Kevin & TYDAL Team

June 17, 2024

Great app. Easy to use. Super friendly help desk. Would definitely recommend!

Rose Lash Collection
South Africa
4 months using the app
TYDAL replied June 19, 2024

Thank you for your awesome review! We're happy you find the app easy to use and our help desk friendly. Your recommendation means a lot to us! 😊
- Kevin & TYDAL Team

June 17, 2024

Jaime and the support team replied to my request immediately, ran the updates I required for my store, and in just a few minutes I was ready to roll...

Amazing app, service and team. Would recommend it 100%

Ludus Love
United Kingdom
About 2 months using the app
TYDAL replied June 18, 2024

Thank you for the glowing review! We're thrilled you had such a positive experience with our support team and app. Thanks for recommending us!
- Kevin & TYDAL Team

June 1, 2024

Great app! Integration was really easy and simple, along with the customisation.

Jamie on the live help chat was quick to reply and got any of my questions resolved. Super happy!!

DEVELLI
Australia
4 months using the app
TYDAL replied June 3, 2024

Thank you! We're thrilled to hear you found the integration smooth and love our live chat support. Happy to help anytime! 😊
- Kevin & TYDAL Team

June 25, 2024

Jamie went above and beyond to fix a few minor issues for me

MILLII MERCH
United States
Over 1 year using the app
TYDAL replied June 27, 2024

Thank you! We're glad we could help. Let us know if there's anything else we can do for you!
- Kevin & TYDAL Team

May 15, 2024

A great help , just when I needed it. Nothing was to hard. Appreciate your help today thanks

Wag Tail Natural
Australia
12 months using the app
TYDAL replied May 16, 2024

So happy we could assist you when you needed it! We're always here to help. Thanks for choosing us! 😊👍
- Kevin & TYDAL Team

June 10, 2024

The easiest and most flexible email popup creation tool I've used to build my email list. The user experience was excellent from the start, and the support provided by Jamie was top-notch!

Awaiting the Stork
United States
4 days using the app
TYDAL replied June 12, 2024

Thrilled our email popup tool made building your list a breeze! We're committed to excellent user experience & top-notch support always! 🚀
- Kevin & TYDAL Team

April 27, 2024

Sam was very helpful and was able to walk me through the steps of getting the pop up off of my landing page! Saved me so much time of trying to figure it out myself!

Shine Inside and Out
United States
About 1 year using the app
TYDAL replied April 29, 2024

So glad we could help you streamline the process and save time! If you need anything else, just reach out. Happy to assist! 😊
- Kevin & TYDAL Team

March 28, 2024

I installed this pop up app to help build my mailing list. Set up was easy but initially it didn't auto pop up, so I contacted Support. Dealt with Sam who had the issue fixed in literally 2 mins. Super helpful and fast support. App looks great.

minnieandmag
Ireland
12 months using the app
TYDAL replied March 29, 2024

Glad to hear our support team could quickly fix the issue for you! Enjoy the app and thanks for sharing your positive experience. 🚀
- Kevin & TYDAL Team