Reviews (4,660)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in capturing email addresses and generating instant discounts, boosting customer engagement and sales. It's praised for user-friendly customization, easy installation, and seamless Shopify integration. Features like smart triggers and precise targeting enhance sign-ups, while excellent customer support and robust performance are also noted. Additionally, its analytics and compatibility with email marketing platforms are valued for efficient marketing.

May 7, 2022

You guys are awesome! Aroll thank you for a fast and smart support! i highly recommend this app to anyone. I scale my business and this is the best tool i have used so far. easy and quick install .

www.trendingbestsellers.com
United States
2 days using the app
TYDAL replied May 9, 2022

We love helping businesses, and we truly appreciate you choosing our app! Thank you so much for the positive feedback and for recommending us to the community! Much appreciated, Kevin

August 21, 2022

Easy to use and customize. It's free and has no catch so far. Need to contact support to remove branding and turn on the CSS customization but the support was really quick and helpful.

Cool Meow
Australia
2 days using the app
TYDAL replied August 22, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love our app's features and customer support. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! Best wishes, Kevin

May 26, 2023

The customer service is excellent, they are very helpful and friendly. I just started using this app, as for the functions it seems nice so far.

Thank you.

Wideas Home
Türkiye
2 days using the app
TYDAL replied May 29, 2023

Thanks for sharing your experience with us! We're happy to hear that our team has been helpful. We hope you continue to enjoy using our app as we strive to provide you with the best experience possible! - Lea, Rivo Support Manager

July 29, 2022

Vicky is awesome! She helped me solve some problems I was having with the speed at which the popup background image appeared. She also recommended some things for my website which I had not even thought of and it has been an excellent help not to mention that it has made the website look better.

Rayajos PR
United States
2 days using the app
TYDAL replied August 2, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

April 29, 2022

Everything seems to be working great and the customer service is amazing.
I totally recommend this app.

The Mantra Buy
United States
2 days using the app
TYDAL replied May 2, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

July 2, 2022

Super Support, unkomplizierte App und vielfältige Möglichkeiten in Gestaltung, Positionierung. Besten Dank

Rheinland.Coffee
Germany
2 days using the app
TYDAL replied July 4, 2022

Wir freuen uns sehr, dass Sie unsere Unterstützung lieben! Ihr Lob in Ihrer 5-Sterne-Bewertung freut uns sehr! 🙌 Alles Gute, Kevin

August 17, 2022

Lance was super helpful with removing the Rivo branding from the pop up and and the app was easy to use!

Friendly Skincare
Canada
2 days using the app
TYDAL replied August 17, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

Edited December 7, 2022

Quite good. The customer service is prompt and helpful. The app is also quite easy to use. Plus, it's free.

IFEBOB
United States
2 days using the app
TYDAL replied December 7, 2022

Awesome! Thank you so much for the 5-stars! Cheers, Kevin

October 18, 2022

I used this app for my store goyablue.com, it's unbelievable that it's completely free! They remove their own branding if you ask from the chat (lovely team especially Therese)!

Goya Blue
United Kingdom
2 days using the app
June 15, 2022

I am using this app for customer emails, and really enjoying the service! very helpful and fast customer service. :)

AMAJ DESIGNS CO.
United States
2 days using the app
TYDAL replied June 15, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Cheers, Kevin