Reviews (4,660)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in capturing email addresses and generating instant discounts, boosting customer engagement and sales. It's praised for user-friendly customization, easy installation, and seamless Shopify integration. Features like smart triggers and precise targeting enhance sign-ups, while excellent customer support and robust performance are also noted. Additionally, its analytics and compatibility with email marketing platforms are valued for efficient marketing.

March 16, 2023

Great app. And great service from Arianne, she help me solve all the issue in very fast speed. 5 stars for this app and 5 stars for the great service of Arianne.

WELQUEEN HOME DECOR
Hong Kong SAR
2 days using the app
TYDAL replied March 16, 2023

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business!
All the best, Kevin

October 17, 2022

Customer service is really great! Pete was very helpful and provided me with a great suggestion to improve my store! I didn't even know what the feature was until he introduced me to it! I really appreciate your help and support Pete. Keep up the great work.

Divine Decor Store
United States
2 days using the app
TYDAL replied October 17, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 😊 Thanks, Kevin

October 6, 2023

great service :)

AYIA Danmark
Denmark
2 days using the app
Edited May 25, 2022

Got everything set up and working within about 60 seconds and the customer service from Lance and Paul was great! Would recommend to anyone!

Mnuca
United Kingdom
2 days using the app
TYDAL replied May 23, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards. Kevin

March 20, 2023

Arianne provided excellent support. She helped me enable the popup and test it to be sure it would work alongside my other discounts app.

Peak Press Juicery
United States
2 days using the app
TYDAL replied March 20, 2023

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
All the best, Kevin

March 6, 2022

I'm just getting started on this app but I love it so far. The agent that I spoke with was very helpful

Afia Candle Co
United States
2 days using the app
TYDAL replied March 7, 2022

So happy that you are loving our app so far! Thank you so much for the 5-Star review. 🌟 Best regards, Kevin

December 3, 2022

Great customer support, very kind and helpful. The app has a good customization options and its easy to use.

fashionpeak
United Kingdom
2 days using the app
TYDAL replied December 5, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Cheers, Kevin

September 8, 2022

Im not a coding person nor do I have time for the headache of learning this process while running a business. Arianna was so helpful in assisting me to create a nice pop up for my site !!!

Official Bonafide Boutique
United States
2 days using the app
TYDAL replied September 8, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

November 14, 2022

I highly recommend this app. costumer service was excellent I had an easy time speaking with them .thank you!!

Uniquitystore
St. Lucia
2 days using the app
TYDAL replied November 15, 2022

Thanks so much for the 5-stars and for recommending us to the community! 🎉 Much appreciated, Kevin

September 9, 2023

im adding rivo to my companies website because of all the cool features they offer. the customer service team is outstanding, fast and knowledgeable

Wild Tide Outfitters
United States
1 day using the app
TYDAL replied September 13, 2023

Thanks for your awesome feedback! Glad you found our app's features useful and our team was able to help! We appreciate your kind words!
- Lea & Rivo Team