Reviews (4,660)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in capturing email addresses and generating instant discounts, boosting customer engagement and sales. It's praised for user-friendly customization, easy installation, and seamless Shopify integration. Features like smart triggers and precise targeting enhance sign-ups, while excellent customer support and robust performance are also noted. Additionally, its analytics and compatibility with email marketing platforms are valued for efficient marketing.

April 26, 2023

Great customer support with Paul! Very helpful with everything I needed to know. Love the app and would recommend to others.

AROHA THE LABEL
Australia
1 day using the app
TYDAL replied April 28, 2023

Thank you for sharing your positive experience! We're glad to hear that you found our customer support helpful. If you have any questions or need further assistance, don't hesitate to reach out to us. - Lea, Rivo Support Manager

July 30, 2022

I love the customer service of this app! Alex is so welcoming and helpful, she gave me feedback on my website and even gave me a free ad-on and VIP priority without me even asking. I feel very encouraged now and I will never stop using this app. 100% recommend.

livelytical
United Kingdom
1 day using the app
TYDAL replied August 2, 2022

We're so glad you love our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

December 10, 2022

Excellent customer service from Yaci! The app works well and it was very easy to install. Very pleased!

Luken + Co
United States
1 day using the app
TYDAL replied December 12, 2022

We truly appreciate you taking the time to leave a 5-star review! 🌟 Cheers, Kevin

January 18, 2023

Really love the app and customer service Abbie greatly helped me to open the custom css function and give our website a suggestion too! Highly recommended!

Cape Robbin
United States
1 day using the app
TYDAL replied January 18, 2023

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin

Edited October 5, 2022

I see the pop up on a lot of websites (not just Shopify) and I'm glad that your app and Shopify have found an easy way to make this possible. So far I don't have any complaints -- if I do in the future I will let you know. - Buy Martian Merch ™

Buy Martian Merch ™
United States
1 day using the app
TYDAL replied October 6, 2022

We greatly appreciate you using our app! Let us know anytime if any questions come up or if we can help along the way. Thanks so much for the review! 😊 Best regards, Kevin

November 6, 2022

Easy to use
The chat was very helpful, instructions were very simple to follow
Perfect customer service

Just Modern online
Australia
1 day using the app
TYDAL replied November 8, 2022

Wonderful! Thank you so much for the positive feedback and 5-star review! 🙌 Cheers, Kevin

April 27, 2022

Have just started using but great to find a good app that's free and will hopefully increase return visitors.

KAI MORGIN
Australia
1 day using the app
TYDAL replied April 27, 2022

Awesome! We truly appreciate you choosing our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

October 31, 2023

Rivo is easy to use and it looks good on my website, which is important to me as an artist. I used Rivo in the past and had a great experience. I eventually put my store on hold for a while due to other commitments. I am focusing on my art store again and was relieved to add Rivo back to my apps so easily with super friendly customer service with easy verification to remove the branding for free. I highly recommend.

Bella Blue Earth
United States
1 day using the app
TYDAL replied November 2, 2023

Thank you for choosing Rivo again! We're honored to be a part of your artistic journey and thrilled to hear about your positive experiences. Your recommendation warms our hearts. Best wishes for your store! 🎨✨
- Kevin & Rivo Team

October 30, 2022

Amazing support team, Therese was quick to assist me with a request and at the same time suggesting ideas that can help my online store, the Revo email app is amazing and its support staff are tops!! thankyou Therese.

Sneakerstaxx
Australia
1 day using the app
TYDAL replied October 31, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our customer service! We're always striving to top your expectations and love the feedback! Best wishes, Kevin

December 5, 2022

Great app for building customer email links and offering discounts. It works perfectly well. Good Chat support from the team.

Weave Essentials
United Kingdom
1 day using the app
TYDAL replied December 5, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin