Reviews (4,660)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in capturing email addresses and generating instant discounts, boosting customer engagement and sales. It's praised for user-friendly customization, easy installation, and seamless Shopify integration. Features like smart triggers and precise targeting enhance sign-ups, while excellent customer support and robust performance are also noted. Additionally, its analytics and compatibility with email marketing platforms are valued for efficient marketing.

June 23, 2022

Customer service is very friendly and extremely willing to help! We spoke with Lance and he helped us accomplish everything we needed.

Blue Planet Chocolate
United States
1 day using the app
TYDAL replied June 23, 2022

We're so happy that you had a 5-Star experience with our customer service! We're always striving to help you and your business succeed! 🙂 Thanks, Kevin

December 16, 2022

Pete was great! So polite and helpful and was very quick at getting done what I needed doing! He even offered some really helpful advice for my store to make it more appealing to my customers! Thank you

VIVE
United Kingdom
1 day using the app
TYDAL replied December 19, 2022

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

April 27, 2023

The Rivo app is an excellent choice for anyone looking for an email pop-up solution for their Shopify store. With its user-friendly interface and customizable features, you can create attractive and effective pop-ups in a matter of minutes. Customer support is also exceptional, Arianne REALLY gives you an amazing support with quick and helpful responses. Overall, I recommend Rivo to anyone looking to increase their email conversions.

Box Encantado
Brazil
1 day using the app
TYDAL replied April 28, 2023

Thank you for sharing your wonderful experience! We're happy to hear that you find our app user-friendly. Our team is committed to providing excellent customer support. We appreciate your recommendation and look forward to continuing to help your business succeed. - Lea, Rivo Support Manager

March 16, 2022

I really use this app to help get a lot of work done. it always come through in when I'm stuck on an object

ITball
Israel
1 day using the app
TYDAL replied March 16, 2022

We truly appreciate you using our app, and thank you for taking the time to share your thoughts and feedback! If you have questions or experience issues along the way, feel free to reach out to us anytime. Best regards, Kevin

August 19, 2022

I was setting up the app and I ran into a few obstacles. Vicky was super helpful and responsive on helping set everything up. The app works great and has the option to customize lightly or customized with CSS.

GiftyWrap
United States
1 day using the app
TYDAL replied August 22, 2022

Your feedback means the world to us! Thank you so much for the awesome review and we are here for you anytime! 🙌 Cheers, Kevin

October 28, 2022

Great app - the support is really good. definitely recommend. There's a lot of features, its worth a try.

SoManyCases
United Kingdom
1 day using the app
TYDAL replied October 31, 2022

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉Cheers, Kevin

December 16, 2023

good app

Darezign
United States
1 day using the app
TYDAL replied December 27, 2023

Thanks for your feedback! We're thrilled you like our app and hope it continues to meet your needs.
- Lea & Rivo Team

February 13, 2023

Great experience - efficient and thorough. The representative was able to answer all my queries effectively.

VILUXE
United Kingdom
1 day using the app
TYDAL replied February 13, 2023

We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! Cheers, Kevin

July 5, 2022

Betty was a real angel, and helped us out a lot, a true keeper :-)
I loved the service, and the app was easy to use.

Noyocare Denmark
Denmark
1 day using the app
TYDAL replied July 5, 2022

Your kind words mean the world to us! Thank you so much for the wonderful feedback and for helping share the word about us! 🤩 Best regards, Kevin

April 26, 2022

Hi guys, I installed the app because I needed a pop-up for my website
I had a really nice chat with Betty who helped me to set things up

MyHelios
Israel
1 day using the app
TYDAL replied April 26, 2022

We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin