Reviews (4,660)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in capturing email addresses and generating instant discounts, boosting customer engagement and sales. It's praised for user-friendly customization, easy installation, and seamless Shopify integration. Features like smart triggers and precise targeting enhance sign-ups, while excellent customer support and robust performance are also noted. Additionally, its analytics and compatibility with email marketing platforms are valued for efficient marketing.

October 11, 2022

The support from the Rivo team was amazing and Therese was very helpful and friendly, she went out of her way to answer all of my questions

SkinWorks
United Kingdom
1 day using the app
TYDAL replied October 11, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! Let us know anytime if any questions come up or if we can help in any way. All the best, Kevin

December 16, 2022

Perfect, just what I was looking for to offer a discount to customers who just entered the shop!
Super nice and helpful support!
I advise everyone

SharkCrocs
Italy
1 day using the app
TYDAL replied December 19, 2022

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

September 13, 2022

Very good app and reactive support :)
he answered all my questions and helped me to do some manipulations

TOMO CLOTHING
France
1 day using the app
TYDAL replied September 13, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

Edited January 9, 2023

I was creating a pop-up for my store, when I realized I could do a custom CSS formatting, however on the live-chat service, Rivo was able to do this for me, completely free of charge, and provide other tips on improving my store. So.... 5/5 from me.

Quale
Australia
1 day using the app
TYDAL replied January 9, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

December 15, 2022

Mica was so helpful with removing logo and also shared some other things that I was not aware of. This is def be a go to.

Brittani E
United States
1 day using the app
TYDAL replied December 19, 2022

Awesome! Thank you so much for the 5-stars! 🌟 Much appreciated, Kevin

October 13, 2023

Very helpful people- I am just about to explore the possibilites. Chat was great and productive.

Shop im Picasso-Museum
Germany
1 day using the app
TYDAL replied October 16, 2023

So glad you found our support team helpful! Have fun exploring the app. If you have any questions, feel free to reach out anytime!
- Lea & Rivo Team

March 2, 2022

Chat support was awesome, fast, and took care of helping me get it set up the way I wanted. Highly recommend.

MountainTab.com
United States
1 day using the app
TYDAL replied March 2, 2022

We're so happy to see that you had a 5-Star experience! Thanks so much for recommending us, and we're always striving to help you and your business succeed! ✨ Best wishes, Kevin

September 3, 2022

Maria was super helpful! The app is extremely easy to use and I like that the code populates right on the screen after the email is entered. Definitely recommend!

Litty Kitty Creations
United States
1 day using the app
TYDAL replied September 5, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

March 16, 2022

excelente aplicación muy completa, y la velocidad de respuesta del equipo de soporte ante cualquier consulta es inmediato y con muy buena disponibilidad de resolver todas las consultas que les hice

Sol Alpaca USA
Canada
1 day using the app
TYDAL replied March 16, 2022

¡Estamos muy felices de que estés disfrutando de nuestra aplicación y servicio al cliente! ¡Muchas gracias por los comentarios positivos y la evaluación! 🌟 Mis mejores deseos, Kevin

December 14, 2022

App is easy to use and covers all the bases for design. Real time support that is extremely helpful and friendly. Thanks Arianne.

TOOT
United Kingdom
1 day using the app
TYDAL replied December 14, 2022

It's music to our ears that you are happy with our app and customer support! Your 5-star review is much appreciated! 😊 Thanks, Kevin