Reviews (4,660)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in capturing email addresses and generating instant discounts, boosting customer engagement and sales. It's praised for user-friendly customization, easy installation, and seamless Shopify integration. Features like smart triggers and precise targeting enhance sign-ups, while excellent customer support and robust performance are also noted. Additionally, its analytics and compatibility with email marketing platforms are valued for efficient marketing.

November 15, 2023

I had a lovely and very helpful contact with Jel. She helped me out immediately and could solve/guide me through my issues.
Easy to use and simple setup. Perfect for beginners!

Mooja Studio
Germany
About 24 hours using the app
TYDAL replied November 17, 2023

So glad our team could help. We always strive to keep things simple and easy for our users. Thanks for your kind words!
- Lea & Rivo Team

April 12, 2022

they are so good and all for freeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

KITCHEN PLUS MORE
Egypt
About 24 hours using the app
Edited January 7, 2023

I am just getting started, but it has been great and user friendly thus far! The assistance I received was good as well.

Thebesthaircare
United States
About 23 hours using the app
TYDAL replied January 9, 2023

Thanks so much for choosing our app! We are so grateful for your kind words and 5-star review! If you have any further questions or experience issues along the way, please let us know. Our team here at Rivo is always ready to help you. 🎉 Cheers, Kevin

December 2, 2022

awesome customer service with great personality . was very helpful and fast ............................

Golden Desert
United States
About 23 hours using the app
TYDAL replied December 4, 2022

Thank you so much for the 5-stars! 🌟 Cheers, Kevin

Edited January 13, 2022

Just installed the app, learning how it works, the customer support is great, fast response, very professional

Thenetjeweler
Canada
About 22 hours using the app
TYDAL replied January 14, 2022

Wonderful! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. All the best, Kevin

December 6, 2022

I am new to the app, but so far it looks great. The customer service is impeccable and Pete was uber-responsive and addressed my questions and suggested helpful improvements. Thank you, Pete!

AGHORI
United States
About 22 hours using the app
TYDAL replied December 6, 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Our team will be delighted to assist you. ✨ Best wishes, Kevin

August 5, 2022

This app is very great and I really recommend it. The customer service is excellent and Alex is brilliant. Thank you very much for everything.

KIDICHOU
France
About 22 hours using the app
TYDAL replied August 5, 2022

So thrilled that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Best wishes, Kevin

October 23, 2023

Customer support response, on a Sunday to boot, was amazing - a hard find. Really helpful. The CSS coding option is great, made some tweaks to mobile vs desktop appearances I wanted and even converted popup to straight promo message popup. Hope they add multiple popups in the future. Maybe 2-3. The team are seriously customer focused. Pete and Paul. Thank you!

MADE 4 FANS
United States
About 22 hours using the app
TYDAL replied October 25, 2023

Thanks for your lovely review! Happy to hear you found our support team helpful and enjoyed the app's features. We appreciate your suggestion on multiple popups. Thanks again!
- Lea & Rivo Team

June 25, 2022

The app is very useful and the attendant Vicky is very kind. Give her a raise. I'm glad there are people like that. :)

maestrobr
Brazil
About 22 hours using the app
TYDAL replied June 27, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin

May 18, 2022

Best! Thanks for being so helpful and for such a fast response! Recommend for beginners like me! have a good one!

thepetmily
New Zealand
About 22 hours using the app
TYDAL replied May 18, 2022

Thank you so much for using our app! 🤩 We love helping small businesses and we are so excited to be able to help contribute to you and your business's success. Best wishes, Kevin