Reviews (4,659)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in capturing email addresses and generating instant discounts, boosting customer engagement and sales. It's praised for user-friendly customization, easy installation, and seamless Shopify integration. Features like smart triggers and precise targeting enhance sign-ups, while excellent customer support and robust performance are also noted. Additionally, its analytics and compatibility with email marketing platforms are valued for efficient marketing.

October 3, 2022

AMAZING customer service ! Everyone is so helpful and available. Truly a great customer experience for someone with a free plan. Rare enough to point it out ! Thank you guys <3

Jickie
France
About 18 hours using the app
TYDAL replied October 3, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

March 10, 2023

Super fast and helpful customer service. Just needed to get access to the CSS, and Jel helped me with so much more. Great first impression!

Aston and Arden
United States
About 18 hours using the app
TYDAL replied March 13, 2023

It's great to hear that we were able to provide you with fast and knowledgeable assistance. We appreciate your positive feedback!
Thanks, Kevin

December 11, 2022

Therese, was very effective and prompt in her help. 10/10
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Versus Socks ME
United Arab Emirates
About 18 hours using the app
TYDAL replied December 12, 2022

Thank you for the positive review! Cheers, Kevin

June 11, 2023

Solved the issue I was having, and recommended a few things which can be helpful for the store. Thanks for the help!

P&R Styling
Australia
About 18 hours using the app
TYDAL replied June 12, 2023

Thanks for your review! So glad to hear our team was able to solve your issue and offer useful suggestions for your store. Don't hesitate to reach out if you need anything else in the future! 😊 - Lea, Rivo Support Manager

April 26, 2023

Thank you very much Paul for the lighting quick help. Now my page and widget are set just as I wanted. Much appreciate your help.

369 Watch
Switzerland
About 17 hours using the app
TYDAL replied April 28, 2023

You're very welcome! We're thrilled to hear that we were able to provide you with the quick and efficient support you needed. Thank you for choosing Rivo! - Lea, Rivo Support Manager

December 10, 2022

app is very easy to use and the support was helpful. I'd recommend to anyone looking for a quick way to get popups on their site.

Athletic Collegiate Wear
United States
About 17 hours using the app
TYDAL replied December 12, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! Cheers, Kevin

December 12, 2022

Best pop up I found for my store. The support is amazing and Paul helped me out right away. I am extremely pleased with this app and their amazing staff.

Clown World
United States
About 17 hours using the app
TYDAL replied December 12, 2022

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much! Best wishes, Kevin

October 1, 2022

I am very happy and grateful to have used this application which helped me a lot including the people who supervise it. Thank you Lance for giving me full support.

Layrea
Sweden
About 17 hours using the app
TYDAL replied October 3, 2022

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! Best regards, Kevin

August 31, 2022

Très bonne application de popup, support d'une incroyable efficacité et d'un très grand professionnalisme.

Bellaime
France
About 16 hours using the app
TYDAL replied August 31, 2022

Merci beaucoup pour les commentaires positifs et la critique! 🎉Tout le meilleur, Kévin

July 2, 2023

Great app (easy of use and customization) and amazing support chat!
Paul was awesome and helped me enabling custom CSS ofr my site pop up.
Super easy, super friendly!

Sun Drunk
United States
About 16 hours using the app
TYDAL replied July 3, 2023

Thanks for the kind words! Happy to hear you found our app easy to use and customize. We're glad our team could help with custom CSS. Feel free to reach out if you need anything else! 👍
- Lea, Rivo Support Manager