Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

September 28, 2022

Veldig hjelpsom og hyggelig dame (Mica) Kun positivt å nevne. Kommer med gode tips for å bedre siden min, elsker denne app.

hjemmeartikler
Norway
Over 1 year using the app
TYDAL replied September 28, 2022

Så glad for at du elsker appen vår og støtten vår! 🙌 Takk for en fantastisk anmeldelse! Hurra for suksess til deg og din bedrift! Alt godt, Kevin

April 22, 2023

the support was perfect. Jel gave me very fast and competent information and offered me her help. thank you so much

Attired
Switzerland
Over 1 year using the app
TYDAL replied April 24, 2023

Thank you for taking the time to leave a review! Our team is always here to assist you whenever you need it. Have a great day! - Lea, Rivo Support Manager

Edited January 11, 2024

I contacted the live support as i was needing help with my store and i was helped right away by Abbie whom was such a delight! She answered all my questions i needed help with, she was very knowledgeable with what i needed help fixing and she also made wonderful suggestions on how i can improve my store easily! i love this app for my store and customers and the live support is top notch.Highly recommend this app for any business owner out there.

Carisa Luxe
United States
Over 1 year using the app
TYDAL replied September 26, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

November 15, 2022

Paul was very helpful and took care of what I needed very quickly. I appreciate the great customer service!!!

Envy Kurves
United States
Over 1 year using the app
TYDAL replied November 15, 2022

We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

November 12, 2022

I want to give a special thank you to Mica to helped me to remove branding and also set up my favicon! Top notch customer service.

Junoesque Sparkle
United States
Over 1 year using the app
TYDAL replied November 15, 2022

Wonderful! 🤩 Thank you so much for leaving a positive review! If there's anything else we can help you with, just let us know. Cheers, Kevin

December 11, 2022

Simply, great app, great team and great support.
Highly recommended

Thanks to all team specially Yaci.

Eatronix
United Arab Emirates
Over 1 year using the app
TYDAL replied December 12, 2022

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin

November 29, 2022

Great customer support. The team was very helpful and timely in getting us set up in addition to adding the CSS feature.

Revival Einkorn
United States
Over 1 year using the app
TYDAL replied November 29, 2022

Thank you so much for the 5-stars and positive review! Cheers, Kevin

August 13, 2022

I was looking for an app like this and I’m so happy I found this and the best part it’s a free app. It’s exactly what I was looking for. The customer service is exceptional and the app is easy to use.

DD’S BRIDAL
United States
Over 1 year using the app
TYDAL replied August 15, 2022

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

August 25, 2022

Very easy to set up and use and Abbie in support was so amazing and helpful! Great experience with this app!! Thank you Abbie!!!!!

Life HQ Wellness
Australia
Over 1 year using the app
TYDAL replied August 25, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin

December 18, 2022

Hi, just what I wanted, great way to entice customers to join up to our store. Therese sorted a few issues (minor) that I had, great service and super fast. Very much recommended.

Scentemental
United Kingdom
Over 1 year using the app
TYDAL replied December 19, 2022

Wonderful! We are always here to help, and super excited that our app is just what you wanted! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin