Reviews (4,659)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.
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Quick response and very friendly customer support. Comes back also with suggestions on how to improve your store. Keep it up!
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our customer support! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
I used this app to display newsletter popup on my site. I like that it has most of the features in-built and support also is available instantly.
Thank you for the awesome review! We truly appreciate you using our app! Best regards, Kevin
Very helpful! Even offered suggestions not related to their product to help me improve my store. Thanks!
Thanks for your feedback! So glad we could assist! We're always happy to help out in any way we can. Let us know if you need anything else. 👍 - Lea, Rivo Support Manager
Marianne was great and understood the assignment. She also let me know about the loyalty program to help maintain customers as well. Great job!
So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Best regards, Kevin
Pete from customer service is amazing!!! He helped me so fast and didn't try pressure me into buying something!
Thank you so much for leaving a 5-star review! All the best, Kevin
One of the easiest pop up apps I’ve used! Paul was super helpful and such a fast reply! Super friendly and bubbly as well!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Mica was very helpful in helping me with setting up the Rivo app on my website. I thank you for the beautiful app.
Thank you so much for the feedback and 5-Stars! We're so glad we were able to help with the setup process. 🤩 Let us know anytime if there's anything else we can do. We are always happy to assist you! Much appreciated, Kevin
I think this app is really great, very simple and easy to use, and Arianne's customer service is very attentive to me, I really love this app and recommend it.
Thank you for the kind words! Happy to hear that you found it simple and easy to use. We're also glad to hear that our team provided excellent customer service. We hope you continue to enjoy using our app! - Lea, Rivo Support Manager
I would recommend this app for users in the future as it is a very useful tool, giving shoppers or site visitors a chance to share there information if finding a subscription option on your page isn't very easy. If you're put in touch with Pete, I know you won't be disappointed as he is very nice and helpful with anything you need. He was also able to offer me a couple of very helpful tips for our store to make it look more professional.
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! If there's anything else we can help you with, just let us know. Cheers to success to you and your business! All the best, Kevin
Easy to install, simple to use and excellent customer service from Ryan. I would recommend this app.
Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin