Reviews (4,659)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

October 15, 2023

So far I've had a great experience with this app. Abbie helped me get custom CSS set up and even took the time to give me great suggestions on my site design. Not very common to get great personalized support from shopify apps!

Love Letters Print Co
United States
About 5 hours using the app
TYDAL replied October 17, 2023

Thanks for your kind words! We're thrilled that you're loving our app. Our team is always here to help.
- Lea & Rivo Team

January 15, 2024

The absolute BEST customer service! Shout out to Abbie for all of her help! I highly recommend! :)

Underrated Muse
Canada
About 4 hours using the app
TYDAL replied January 17, 2024

Wow, thank you for the awesome feedback! We're thrilled you're satisfied with our customer service, and a big shout out back to you for the recommendation!
- Kevin & Rivo Team

March 23, 2023

Just PERFECT !!! I was a pleasure to have some advise from you! Very good energy. All the information were very clear.

The Smilist
France
About 5 hours using the app
TYDAL replied March 23, 2023

Awesome! Thank you so much for the 5-stars and wonderful feedback!
Cheers, Kevin

December 5, 2022

Abbie was a pleasure to talk to and deserves a promotion. She went above and beyond my request! She was a true pleasure

Acorn Hills
United States
About 4 hours using the app
TYDAL replied December 5, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ All the best, Kevin

June 16, 2022

Ich finde die App wunderbar selbsterklärend und wenn doch mal Fragen auftreten hat Betty (support) super geholfen. Thank you so much

reineoele
Germany
About 4 hours using the app
TYDAL replied June 16, 2022

Vielen Dank für das positive Feedback und die 5 Sterne! 🌟 Wir sind immer für Sie da, wann immer Sie uns brauchen! Beste Grüße, Kevin

June 9, 2022

Incredible support from LLana and Batty! Very kind, fast and helpful.
The app is very intuitive and simple to set up. Recommended!

Tricosmesi Store Italia
Italy
About 4 hours using the app
TYDAL replied June 9, 2022

Your review made our day! 🤩 Thank you so much for the 5-stars and for recommending us to the Shopify community! Cheers, Kevin

October 10, 2022

Abbie was super kind, fast and professional to help me out and could not ask more. Sure i'm completely satisfied with the service.

Niche Perfume Decants
Italy
About 4 hours using the app
TYDAL replied October 10, 2022

We're so thrilled that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

March 1, 2023

App is remarkable! Excelent customer service! Arianne provided the best support I had in a very long time! It was a pleasure messaging with her!

TheFurryEars
Poland
About 4 hours using the app
TYDAL replied March 1, 2023

We take pride in providing excellent customer support, and we're thrilled to hear that you were happy with the service you received. Thank you for your kind words, and please don't hesitate to reach out to us if you need any further assistance.
Best regards, Kevin

October 7, 2023

Seamless platform and efficient customer service!

Voyagers
New Zealand
About 4 hours using the app
TYDAL replied October 9, 2023

Thank you for the feedback! We strive to provide a seamless platform and efficient customer service for a great experience.
- Lea & Rivo Team

October 12, 2023

Great app, very simple to use! customer service replied immediately to a question I had, 100% recommend.

Santana Canada
Canada
About 4 hours using the app
TYDAL replied October 16, 2023

Thank you so much for your kind words! We're glad you enjoyed our app and found our team helpful. Your recommendation means a lot!
- Lea & Rivo Team