Reviews (4,659)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

November 16, 2022

Just downloaded the app and I can say that the customer service is excellent! Looking forward to using more features of this app! Recommended : )

Confetti Mill
Canada
About 2 hours using the app
TYDAL replied November 16, 2022

Thank you so much for choosing our app and for recommending us! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

February 6, 2023

Paul was great with helping me navigate the app as well as learning things about my store. Quick, fast and he was so nice! Highly recommended

WetByBre
United States
About 2 hours using the app
TYDAL replied February 6, 2023

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! 🙌 All the best, Kevin

December 7, 2022

Good customer service! The app is very easy to use and the staff have a good sense of humor! I recommend.

windflowersdawn
United States
About 2 hours using the app
TYDAL replied December 7, 2022

Excellent! It's music to our ears that you are happy with our customer service! If there's anything else you need, just let us know. Thanks, Kevin

November 10, 2022

This is extremely easy to navigate. When I ran into trouble, Lance was extremely helpful and knowledgeable. I highly recommend this app!

Kennedy Graphix Studio
United States
About 2 hours using the app
TYDAL replied November 10, 2022

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin

October 17, 2023

Very good service and the app works very well. I am happy :)

Proteinoutlet
Germany
About 2 hours using the app
TYDAL replied October 20, 2023

Glad to hear you're happy with our app and support service! 😊 Thanks for your kind words. We're here to make your experience better.
- Lea & Rivo Team

May 27, 2023

After installing the app, my first pop-up was live in less than 2-minutes. I changed some text, selected to offer a discount on the first purchase and boom. That quick. I used the basic template, which to be honest is all you need. If you want something more fancy, then you can do that too. Really impressed with the speed and ease. Thanks, guys

Group Fitness Class Ideas
Spain
About 2 hours using the app
TYDAL replied May 29, 2023

Thank you so much for taking the time to share your experience! We're glad to hear that you found our app easy to use and were able to set it up quickly. We're always here to help if you need anything and appreciate your support! 🙌 - Lea, Rivo Support Manager

August 26, 2022

I reached out to customer service and Lance was an absolute pleasure to work with. Answered all my questions and got me fixed up in no time.

Sunshine & Ivy Boutique
United States
About 2 hours using the app
TYDAL replied August 26, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

April 19, 2023

Fantastic service by Jel! Knowledgeable and very friendly! Thank you so much for all your help so far! :)

JIRBILL
United Kingdom
About 2 hours using the app
TYDAL replied April 20, 2023

Thank you for the awesome review! It's great to hear that Jel was able to assist you and provide fantastic support. We appreciate your kind words! - Lea, Rivo Support Manager

July 20, 2022

This app is on point, and its FREE. You can even customize the CSS of the popup to personalize it however you want. Whats there not to love? The customer service response is within minutes, and they are not only super helpfull, they are FUN to talk to!

BK Saber Sounds
United States
About 2 hours using the app
TYDAL replied July 20, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

March 13, 2023

I would recommend. Abbie easily answered my questions. She also made a few welcomed suggestions. She waited for me while I made the updates and sent a screen shot confirming that change on her end. Great experience!

Bigote Bros
United States
About 2 hours using the app
TYDAL replied March 13, 2023

We're thrilled that we were able to provide you with outstanding service. Thank you for taking the time to share your positive experience with us and for recommending us to the community!
Cheers, Kevin