Reviews (4,659)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

July 3, 2023

The support with Jel was amazing. She put a lot of time and effort in helping finding solutions to my problems. I would always recommend to get in touch with the Rivo customer service! Thanks a lot Jel :)

Thebuckshat
Germany
About 2 hours using the app
TYDAL replied July 7, 2023

Thanks for the kind words, it means a lot! ❤️ We always strive to go above and beyond to assist our customer. Don't hesitate to reach out again if you need any more help. We're here for you! 👍
- Lea & Rivo Team

June 20, 2022

Excellent accueil, réponses personnalisés et rapide. J'ai pu configurer une pop-up de code promo en 1min uniquement sur la page d'un produit

Planète Rando
France
About 2 hours using the app
TYDAL replied June 20, 2022

Excellent! C'est de la musique à nos oreilles que vous soyez satisfait de notre application ! Faites-nous savoir à tout moment si vous avez besoin d'aide en cours de route. Cordialement, Kévin

November 5, 2022

The customer service team is so welcoming. I've just started using this app so far so good. Great experience.

Makka Design
Hungary
About 2 hours using the app
TYDAL replied November 8, 2022

We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! Cheers, Kevin

May 23, 2022

Brilliantly fast support from Betty. Still playing around with the app, but so far i really like it. Thanks guys.

WeLoveLeds™
United Kingdom
About 2 hours using the app
TYDAL replied May 23, 2022

Thanks so much for the 5-stars! If you have further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Cheers, Kevin

March 23, 2023

i was so happy to find an app that provides discount popups that you can edit yourself. also, their customer service is really good. knowledgeable, professional and timely. so far, so good. :)

mb art studios
United States
About 2 hours using the app
TYDAL replied March 23, 2023

We're thrilled you are happy using our app and are also delighted that you had a positive experience with our customer service. We take pride in providing excellent support, and it's always great to receive feedback that we're delivering on that promise. If you have any further questions or feedback, please don't hesitate to reach out to us.
Best regards, Kevin

October 6, 2022

Yaci was very kind and helpful! She was patient and walked me through the steps and made it easy to understand.

Elle V Fashion
United States
About 2 hours using the app
TYDAL replied October 6, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 Cheers, Kevin

December 7, 2022

Easy-to-use app, clean and professional looking. Also amazing quick-responding customer service! Highly recommend

summerdazeau
Australia
About 2 hours using the app
TYDAL replied December 7, 2022

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟Cheers, Kevin

April 18, 2023

OMG, Arianne was so awesome. She helped me quickly and even gave a suggestion for my site that I didn't know about. This is the best pop-up app I have experienced. Customer service is everything!

POSHpizazz
United States
About 2 hours using the app
TYDAL replied April 18, 2023

Our team prides itself on providing top-notch customer service, and it's always great to hear that we're meeting our customers' expectations. We appreciate your kind words and look forward to continuing to provide you with great service!
All the best, Kevin

April 5, 2022

This is a wonderful app, so easy to set up, and looks so nice, also customer service is awesome. and its free too.

Vitasell.net
United States
About 2 hours using the app
TYDAL replied April 5, 2022

We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any questions. Our team is always happy to help! Thanks, Kevin

August 23, 2022

Well designed and easy to use. Great customer service. Looking forward to seeing how it works with my website.

Dirk Seyfried Photography
United Kingdom
About 2 hours using the app
TYDAL replied August 23, 2022

We truly appreciate the 5-Star review! These reviews make our day here. If there's anything else we can do to help, just let us know. Thanks, Kevin