Reviews (4,659)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

September 22, 2022

Lance was great! His responses were quick and he was super friendly. Overall great experience so far!

Sand and Straw
United States
About 2 hours using the app
TYDAL replied September 22, 2022

We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! Thanks, Kevin

April 19, 2023

Jel was absolutely fantastic, a huge help from start to finish. I have never added a pop up and Jel was with me every step of the way. Absolutely fantastic service and a great product. The service I have revived is A1, highly recommend.

Global Magic Shop
Australia
About 2 hours using the app
TYDAL replied April 20, 2023

Thank you for sharing your amazing experience! We're happy to provide fantastic service and help you every step of the way. We appreciate your recommendation. Don't hesitate to reach out if you need anything else! - Lea, Rivo Support Manager

April 14, 2023

Great app, the functions and services are very good, I recommend all users to try it! Great for beginners!

JOYTALE
United States
About 2 hours using the app
TYDAL replied April 14, 2023

We're honored that you would recommend our app and services to others. Thank you for using our app and for your confidence in us.
All the best, Kevin

Edited December 17, 2022

Lance was very helpful and offered suggestions for my page. Quick response and a lot of insight. Thank you.

Vibez Apparel
United States
About 2 hours using the app
TYDAL replied December 19, 2022

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

January 16, 2023

The apps support is the best I ever had, Paul helped me with more than I even asked! I definitely recommend this app to new store owners.

HARAM
Germany
About 2 hours using the app
TYDAL replied January 17, 2023

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

June 29, 2023

Just installed but seems very user friendly, chatted to MICA very helpful made good suggestions and didn't take long to add css option thanks you MICA

hillbillyscrappin
Australia
About 2 hours using the app
TYDAL replied July 3, 2023

Thanks for the awesome feedback! So glad to hear that you found our app user-friendly. Our team is always here to help, and we're thrilled you found our suggestions useful. Enjoy exploring the app! Cheers!
- Lea, Rivo Support Manager

June 6, 2023

Jel was simply amazing, patient, and detailed. Was very helpful! We're excited about RiVO! Setup was painless for the most part. Wish there were more controls for image width or font sizes but for a free app, I have absolutely no complaints.

Eliel Cycling
United States
About 2 hours using the app
TYDAL replied June 7, 2023

Thank you so much for the kind words! We're happy to hear that our team provided a good experience. We appreciate your feedback!

Hope this guide will help in making the most of the pop-app: https://help.rivo.io/en/collections/3690708-customizing-the-popup-using-css

Cheers,
Lea

November 24, 2022

De app werkt super handig om pop venster toe te voegen aan je website. De customer service reageert meteen op al je vragen en is erg behulpzaam. Ik raad deze app zeker aan!

Nena Barcelona
Spain
About 2 hours using the app
TYDAL replied November 24, 2022

Uw vriendelijke woorden betekenen de wereld voor ons! Heel erg bedankt voor de positieve feedback en voor het helpen delen over ons! 🤩 Zeer gewaardeerd, Kevin

October 12, 2022

Excellent service. He has given me more help than I expected. I'm confident that I would get more wonderful assistance if I need it in the future, thanks so much.

FINEJEWR
United States
About 2 hours using the app
TYDAL replied October 13, 2022

Your feedback means the world to us! Thank you so much for the awesome review, and we are here for you anytime! 😊 Best regards, Kevin

October 17, 2022

I have just downloaded and created my first pop up and all seems to work fine. The app is simple and was easy to use, great for practicality when you are a beginner . The customer service was excellent, quickly answered all my questions. Thanks Paul and Mica

Trend Ripple
Australia
About 2 hours using the app
TYDAL replied October 17, 2022

Thank you so much for the wonderful 5-star review! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know anytime. All the best, Kevin