Reviews (4,659)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

April 1, 2023

I just had the best customer service & help ever! Jen was extremely helpful and nice! I recommend using their apps cuz they are really amazing.

Got Close
Germany
About 2 hours using the app
TYDAL replied April 2, 2023

We appreciate your recommendation and are thrilled to have earned your trust. Thank you for taking the time to share your experience with others and for the wonderful feedback!
Much appreciated, Kevin

November 27, 2022

I suggest a 100%, app is great and service is also top notch. Best service provided by Lance. Glad I did business with you guys!!

SOLUBRUSH
Canada
About 2 hours using the app
TYDAL replied November 27, 2022

Your review made our day! Thank you so much for the 5 stars and for recommending us to the Shopify community! 🙌 Cheers, Kevin

May 22, 2023

paul is so helpful!!!! & loving the app so farr & it's freeeeeee!

elan beaute and supplies
United States
About 2 hours using the app
TYDAL replied May 23, 2023

Thank you so much for your review! We're glad that you're enjoying our app. Keep exploring and let us know if there's anything else we can do to make your experience even better! - Lea, Rivo Support Manager

September 30, 2022

this app is amazing,, & Therese was especially friendly & resolved all the issues i had quickly & professionally!

AGI IT SOLUTIONS
Australia
About 2 hours using the app
TYDAL replied September 30, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

October 7, 2022

The customer service is really top notch. I own my own business and know how difficult it can be sometimes. But they are fast, friendly, helpful and thoughtful. My compliments!

Boavista Luxury Concept Store
Netherlands
About 2 hours using the app
TYDAL replied October 10, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

December 1, 2022

Jel was so pleasant to work with! They made the IM experience enjoyable and super personable which tends to not be the case on most website chat IMs. So glad to work with this company!

Cultivation Brewing Co.
United States
About 2 hours using the app
TYDAL replied December 2, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

January 15, 2023

Fast excelent service, Paul was so nice and helpful. Added the Custom CSS feature to my account, for free and removed their logo.

inspirehomegoods
United States
About 2 hours using the app
TYDAL replied January 17, 2023

Thanks so much for the 5-stars! If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Best regards, Kevin

Edited March 16, 2023

Great and very easy to manage. Jel in the chat helped me alot. Helped with all my questions and added some wonderful features. Thanks Jel!

Cleva Collections
United States
About 2 hours using the app
TYDAL replied March 16, 2023

We're thrilled to have you on board! Our goal is to make your Shopify experience as smooth and successful as possible, so if there's anything else we can do to help, just let us know.
Cheers, Kevin

December 10, 2022

My experience thus far has been amazing. Quick responses, helpful hints for my store, on top of being funny gets an A+++ from me. Customer service is everything to me, so I appreciate receiving above awesome assistance.

Detroit313 Clothing LLC
United States
About 2 hours using the app
TYDAL replied December 12, 2022

We're so happy to see that you had an amazing experience! We're always striving to help you and your business succeed! Cheers, Kevin

December 6, 2023

Great app, does everything it needs to. I've had to pay for similiar apps and this one is just as good. Had a lovely guy called Paul help me out with removing the Powered by Rivo link as well. He was quick to reply to all my concerns.

Bambi The Label
Australia
About 1 hour using the app
TYDAL replied December 8, 2023

Great to hear you're enjoying our app and it meets your needs! Delighted our team could assist quickly. Thanks for your kind words!
- Lea & Rivo Team