Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

September 9, 2022

Alex at rivo helped me with the beginning of understanding the app and how things will be for my visitors and non subscribers and I really appreciate it.

My Fit Gorgeous
United States
Almost 2 years using the app
TYDAL replied September 9, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

September 14, 2022

Great product and great customer service. Very helpful and friendly when chatting with them. A +++++

thebagicon
United States
Almost 2 years using the app
TYDAL replied September 14, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

February 19, 2022

awesome customer service and response times from Lance. Would recommend for an business looking to add popups.

Align Clothing Co.
Canada
Almost 2 years using the app
TYDAL replied February 21, 2022

We are so happy that you are satisfied with our customer service! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Best wishes, Kevin

February 17, 2022

Fabulous customer service, Arianne was very helpful & kind. Also great App, looking forward to using it on my website :)

Wild Rose Candle Co
Australia
Almost 2 years using the app
TYDAL replied February 17, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin

October 31, 2022

We are excited to get started with the email pop up feature! The ease of use on this app makes it a no brainer!

Bluem. Coffee
United States
Almost 2 years using the app
TYDAL replied October 31, 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

July 14, 2022

I am now using this app to help me gather emails from new potential customers! Arianne was most helpful!

Coco Shiné
United States
Almost 2 years using the app
TYDAL replied July 14, 2022

Thanks for the 5-Star review! We greatly appreciate you using the app. All the best, Kevin

December 21, 2022

So far so GREAT! It's been awesome working with Abbie. Thanks so much and loving the app so far. Setting up this app is a breeze.

christlike
United States
Almost 2 years using the app
TYDAL replied December 21, 2022

We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

February 22, 2022

Really quick and easy to create an email pop up, any issues I had were resolved quickly with the help of Pete in the chat! I would highly recommend this app :)

Grace Emily Design
United Kingdom
Almost 2 years using the app
TYDAL replied February 22, 2022

So glad that we were able to help you with your concern. 😊 Thanks so much for the 5-stars and for recommending us to the Shopify community. Much appreciated, Kevin

February 8, 2022

Will be using this Popups from now on. the customer service really help me..........................

Speed Gifts
Philippines
Almost 2 years using the app
TYDAL replied February 9, 2022

Awesome! 🙌 Thank you so much for the 5-stars! We are so excited to be able to help contribute to you and your business's success. Best wishes, Kevin

October 18, 2022

I enjoyed this app. Very easy to use. However, I do wish the app (pop-up) was more customizable. Pete's customer service was impeccable. He was very friendly and generous!

V KENTAY
Canada
Almost 2 years using the app
TYDAL replied October 18, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Cheers, Kevin