Reviews (4,658)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

October 1, 2022

It was lovely to chat with Lance, he gave me great advice and it was very helpful and thoughtful :)) Also it was easy to set up, highly recommended!

EMDAWG JDM
Australia
About 1 hour using the app
TYDAL replied October 3, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

June 8, 2022

Great and very user-friendly pop-up generating app. Installed on my site within minutes. Highly recommended.

YourTay
United States
About 1 hour using the app
TYDAL replied June 9, 2022

5-Stars! Whoot Whoot! 🎉 We're thrilled you are enjoying the app and thanks for recommending us! We're always striving to top your expectations and love the feedback! ❤️ Much appreciated, Kevin

April 14, 2022

Helped me remove the powered by on my widget was super fast, great customer service. Will definitely keep using

Deadly Native Apparel
Canada
About 1 hour using the app
TYDAL replied April 14, 2022

Thanks for leaving a review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

December 12, 2022

Paul was very helpful and quick to help me setting it up and removing the logo - super helpful and easy to use. I have been looking for a simple pop-up app and used couple other apps and so far Rivo is one of the most direct and easy to use app. Thank you for a great service!

serendipiti
Canada
About 1 hour using the app
TYDAL replied December 12, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

November 11, 2023

I chose this app again,it is free but the service is very good. The developers keep upgrading it too.

POPTK
Hong Kong SAR
About 1 hour using the app
TYDAL replied November 13, 2023

We're thrilled you're loving the app! Thanks for your kind words. We're always working hard to keep improving.
- Lea & Rivo Team

July 27, 2022

El soporte al cliente es extraordinario, muy profesional, amable y eficiente al aclarar todas mis dudas y ademas me proporciono sugerencias importantes para mi tienda online... Pete de los mejores agentes!

Jenka Jewelry
United States
About 1 hour using the app
TYDAL replied July 28, 2022

¡Tu reseña significa mucho para nosotros! Siempre estamos felices de ayudar en todo lo que podamos y estamos disponibles en cualquier momento. ¡Muchas gracias por 5 estrellas! 🌟 Saludos, Kevin

May 20, 2022

Sehr gute App, funktioniert einwandfrei. Ich würde sie wieder downloaden und verwenden. Der Service von Betty war auch ganz hervorragend.

Oskari
Germany
About 1 hour using the app
TYDAL replied May 20, 2022

Vielen Dank, dass Sie sich für unsere App entschieden haben und für die positive 5-Sterne-Bewertung! 🙌 Wenn du weitere Fragen hast oder wir dir dabei helfen können, kannst du dich jederzeit an uns wenden! Tschüss, Kevin

January 13, 2022

Thought all these 5 star reviews were paid, but was I wrong. Had to reach out today and Harleen jumped in and she was nothing but amazing! Super helpful! Thank you!!!

Art of Caffeination
United States
About 1 hour using the app
TYDAL replied January 14, 2022

Thank you for the awesome 5-Star review! Your honest feedback means everything to us, and we're glad that we're able to help you with your concern! If there's anything else we can do, please let us know. 🙌 Much appreciated, Kevin

April 14, 2022

Amazing, straight to the point and awesome customer support. I have now set up on my store the pop subscription let's see how it goes.

La Spaghettata
Netherlands
About 1 hour using the app
TYDAL replied April 14, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Our team is always here to help. ✨ Best wishes, Kevin

December 23, 2022

Would 100% recommend. I've used other paid apps that aren't even close to being as easy to use. And the best part: the support is AMAZING. I just received the best customer service I've had in a LONG TIME. Yaci helped me out and I was able to set everything up so quickly!

cosmicbae
Canada
About 1 hour using the app
TYDAL replied December 25, 2022

Thank you so much for the kind words and for recommending us to the Shopify community! 🙌 We are always here for you anytime you need us. Best wishes, Kevin