Reviews (4,658)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

April 18, 2022

Super helpful! 10/10 customer service. If you need any assistance, they are super helpful via the online chat.

MRW Artisan Instruments
United States
About 1 hour using the app
TYDAL replied April 19, 2022

Thank you for the awesome review and kind words! We are here for you anytime. 😊 Much appreciated, Kevin

July 9, 2023

When I sent in a question I didn't expect such a quick response! Pete answered my questions efficiently and to the point. He then went on to give me additional advice for my website. TOP customer service. The pop-up is also very easy to set up. It's all great. I'd recommend them.

Glass Skin
France
About 1 hour using the app
TYDAL replied July 11, 2023

Thanks for the awesome review! 😊 we're stoked that our team could help you out and you found our pop-up setup a breeze. Thanks for recommending us 💙
- Lea & Rivo Team

April 13, 2023

Abbie was very prompt, helpful and easy to communicate with. Would recommend for an effective and easy way to boost sales

That's Handy
Australia
About 1 hour using the app
TYDAL replied April 13, 2023

We're delighted to hear that you're enjoying our app and services and that you're willing to recommend them to others.
Thanks, Kevin

October 31, 2023

Great app, does everything you want it to and the customer service is exceptional!

Inlighte
Canada
About 1 hour using the app
TYDAL replied November 2, 2023

Thank you for your feedback! We're delighted you're satisfied with our app and service. Your support means a lot to us! 😊🌟
- Kevin & Rivo Team

December 20, 2022

Rivo, is a wonderful app! It is easy to work with and seamlessly adds to your Shopify page! I worked with Pete and he was super helpful as he gave me tips on how to create a more effective and efficient web page. I would highly recommend!

The Sundance Company
United States
About 1 hour using the app
TYDAL replied December 20, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

March 30, 2022

Super helpful and over the top customer service. Went above and beyond answering all of my questions!

Starr Print
United States
About 1 hour using the app
TYDAL replied March 30, 2022

Thank you! 🙌 We're here anytime you need us. If there's anything else we can do to help, just let us know. Best regards, Kevin

May 11, 2022

really happy with the experience, and the kind helpful staff, was really friendly and helped me a lot to understand the questions I had. I highly recommend this app :)

babycutters
United Kingdom
About 1 hour using the app
TYDAL replied May 11, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Best regards, Kevin

December 21, 2022

I migliori, come al solito! App estremamente facile da installare e settare...ed è perfino gratuita! Un super grazie anche ad Arianne per il suo supporto!

MOUD
Italy
About 1 hour using the app
TYDAL replied December 21, 2022

Questa recensione ha reso la nostra giornata! Grazie mille per le belle parole e siamo qui ogni volta che hai bisogno di noi. 🤩 Molto apprezzato, Kevin

October 17, 2022

I used the app to create newsletter signup banners that provided a discount code. The support was very kind and answered all my questions and doubts. The use of discount codes with more detailed rules could be implanted.

5tateofmind
Italy
About 1 hour using the app
TYDAL replied October 17, 2022

Thank you for using our app and for the 5-stars! You have an excellent suggestion! Your review is essential in helping us improve the app, and I have sent over your feedback to our product team. If there's anything else you would like to add, just let us know. 🙌 Cheers, Kevin

November 1, 2022

This app was the icing on the cake for my online store! Great how customisable it is and I'm super happy with how it looks. Therese was such a HUGE help in making a few tweaks and changes for me. So quick and efficient

Emma Louise Photography
New Zealand
About 1 hour using the app
TYDAL replied November 1, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin