Reviews (4,657)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

July 7, 2022

I was helped by Lance he provided me best costumer service, fast response and solutions to all my questions.

villa jewelry design
United States
About 1 hour using the app
TYDAL replied July 7, 2022

Your review means the world to us! We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

May 30, 2023

Super Service! Abbie war sehr hilfsbereit und aufmerksam. Allein wegen dem Kundenservice würde ich die App nur herzlichst weiterempfehlen.

Gardengate
Germany
About 1 hour using the app
TYDAL replied June 2, 2023

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen! Wir freuen uns sehr, dass unser Team Ihnen die Hilfe bieten konnte, die Sie benötigten. Wir freuen uns sehr über Ihre Empfehlung. - Lea, Rivo Support Manager

July 4, 2022

Great customer service thank you so much! I will update once I know how the app really works! Thank you

VMJ Organics
United States
About 1 hour using the app
TYDAL replied July 5, 2022

Awesome! We're so glad that you are happy with our services. Thank you so much for the positive review! Cheers, Kevin

February 16, 2022

great app, very easy and fast setup and the most important thing is that it does not ruin anything in the theme as some other similar apps do! customer is support very responsive and helpful

onlinemarkat
Jordan
About 1 hour using the app
TYDAL replied February 16, 2022

Thank you so much for the amazing 5-star review! It means the world to us, and we are here for you anytime. 😊 Best wishes, Kevin

December 1, 2022

Super buen servicio al cliente!! Me encantó que me guiaron en todo el proceso y fueron super pacientes

CristalUp
Colombia
About 1 hour using the app
TYDAL replied December 2, 2022

¡Estamos muy contentos de que esté satisfecho con nuestros servicios! ¡Muchas gracias por los comentarios positivos! Si hay algo más en lo que podamos ayudarlo, háganoslo saber. Saludos, Kevin

September 4, 2022

its useful and well considered, save development time, customer service responds quickly, recommended~

Mavina Inc.
United States
About 1 hour using the app
TYDAL replied September 5, 2022

Thank you so much for the positive review and for recommending us! 🙌 Cheers, Kevin

October 20, 2022

This app is easy and user-friendly. Lanco was so efficient and nice with helping out as i am a new user of RIVO.

RARE SkinFuel
Hong Kong SAR
About 1 hour using the app
TYDAL replied October 20, 2022

We really appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin

February 1, 2023

Great app! Supper easy to add and Paul is so helpful and fast. Great experience and outstanding customer service. Thank you so much

Terrible 2's Solutions
United States
About 1 hour using the app
TYDAL replied February 1, 2023

We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! 🙌 All the best, Kevin

April 24, 2023

The app is awesome, and the customer support is unmatched. Very informative, happy to help, and they went above and beyond with the help! I would recommend this easy to use pop up app, 10/10.

Abundantly Ashley
United States
About 1 hour using the app
TYDAL replied April 25, 2023

Thank you so much for your kind words! We're glad we were able to exceed your expectations. Thanks for recommending us, and please don't hesitate to reach out if you need anything in the future! - Lea, Rivo Support Manager

March 11, 2022

Ryan is awesome! response time superb. I loved the GIFs during a chat, they kept me engaged while he worked on his end.

Rich Chix Boutique
United States
About 1 hour using the app
TYDAL replied March 11, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🤩 Thanks so much for the positive review! Much appreciated, Kevin