Reviews (4,656)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

April 3, 2024

The app is easy to navigate and the Tydal team was very quick and helpful.

Sandrine Beauty
United States
35 minutes using the app
TYDAL replied April 4, 2024

Glad you find the app easy to use and our team responsive! Thanks for the kind words. We're here to help anytime!
- Kevin & TYDAL Team

May 20, 2022

The App is very intuitive and easy to use. The support is really quick and very attentive! I would recommend!

Alisa Textile
Bulgaria
About 1 hour using the app
TYDAL replied May 20, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Best regards, Kevin

December 11, 2022

Best customer service ) Great app and easy to use. Thanks for such wonderful work. I wish your business growth.

Alpika Cosmetics
Czechia
About 1 hour using the app
TYDAL replied December 12, 2022

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Cheers, Kevin

January 31, 2023

Nice app! It helps our marketing and selling a lot. And the customer service Abbie is very nice to help me! Thank you, all of your team.

FYC_US Direct
China
About 1 hour using the app
TYDAL replied February 1, 2023

We're so glad our app has provided value to you and your store! Thanks so much for the positive review and 5-stars! 🌟 All the best, Kevin

July 19, 2022

Arianne was not only super helpful, but a pleasure to chat with as well! The app seems easy to get set up on our site too- thanks Rivo!

studiomc collective
United States
About 1 hour using the app
TYDAL replied July 19, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! If there's anything else you need, just let us know. 😊 Best wishes, Kevin

August 4, 2022

I've just downloaded it but so far it's been great. The customer service seems fantastic so far. Looking forward to trying out the features.

Lift Bridge Yarns
United States
About 1 hour using the app
TYDAL replied August 4, 2022

Thank you for installing our app and for leaving a 5-star review! 🙌 We're so excited to be part of your business growth and success! If there's anything else we can help you with, feel free to reach out to us anytime! Best regards, Kevin

March 31, 2024

The customer service is top!

SPARK BY PK
Netherlands
35 minutes using the app
TYDAL replied April 2, 2024

So glad to hear you loved our customer service! Thanks for your awesome feedback. :)
- Kevin & TYDAL Team

May 13, 2023

Abbie from the Rivo team is so helpful and made experience of installing and modifying the popup with an image, Thanks Mary :)

Cavorte
Australia
About 1 hour using the app
TYDAL replied May 16, 2023

Thank you so much for the kind words, Mary! We always strive to provide friendly and helpful service to our customers. It was a pleasure assisting you. If you ever need further assistance, don't hesitate to reach out to us again! - Lea, Rivo Support Manager

November 10, 2022

Yaci was super helpful getting me all set up! The backend is super user-friendly, which makes it easy to make a beautiful front-facing popup!

Kindred Cultures
Canada
About 1 hour using the app
TYDAL replied November 10, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

October 11, 2022

excellent support in installation. great flexibility to customise. looking forward for more sign ups with the app.

CurryChief
India
About 1 hour using the app
TYDAL replied October 11, 2022

Awesome! Thank you so much for the 5-stars! We love helping businesses like yours and are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. 😃 Much appreciated, Kevin