Reviews (4,656)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

February 15, 2023

I haven't had a chance to implement the app yet, but in reaching out to customer support, Arianne did an outstanding job helping me get setup with everything I need!
I feel confident in using this app to help my store expand my overall business.

Thank you!

Native Blend Clothing
United States
About 1 hour using the app
TYDAL replied February 19, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know.
Cheers, Kevin

January 26, 2023

Customer Service is fantastic!
Abbie was quick and very helpful! The app is very easy to install and use! Highly recommended!
Thank you so much, Abbie!

Bellbees
Canada
About 1 hour using the app
TYDAL replied January 26, 2023

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best regards, Kevin

May 17, 2022

i used this app to enable pop up email suscription for my website. excellent service from abbie! very kind and helpful

Flordeliriopr
United States
About 1 hour using the app
TYDAL replied May 18, 2022

We truly appreciate you using our app and if you ever have any questions or if we can help along the way, feel free to contact us anytime! Thanks, Kevin

January 18, 2022

Good guy. He helped me to understand better. Loved his energy, cheerfulness and customer support. Wish you all the best

Teacupsfull India
India
About 1 hour using the app
TYDAL replied January 18, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 😊 Cheers, Kevin

May 1, 2023

Very easy to use, custom CSS is also possible.
Arianne was helping me through the chat and she gave SUCH USEFUL tips, tbh didn't expect such a great human touch to this, love it!

frostboiler
Netherlands
About 1 hour using the app
TYDAL replied May 2, 2023

Thank you so much for the wonderful feedback! We strive to deliver that personal touch and provide top-notch support to all our users. ❤️ - Lea, Rivo Support Manager

June 15, 2023

Super easy to set up and Arianne with customer support was very helpful and insightful not only bringing me up to speed very quickly but also suggesting another minor yet impactful change to my store's branding. I highly recommend Rivo :)

Art Can Change Things
United States
About 1 hour using the app
TYDAL replied June 16, 2023

Thank you for your review! We appreciate your recommendation, and we're glad to have been able to contribute to your store's branding. If you have any more questions or need further assistance, feel free to reach out. - Kevin

October 3, 2022

I got what I am looking for that's the ultimate satisfaction. great customer support loved the experience

Snack On!
India
About 1 hour using the app
TYDAL replied October 3, 2022

We're so glad that you are satisfied with our app and services. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

November 4, 2023

Arianne was awesome! She was so kind and helpful and offered even more help than I originally needed. The customer support for this app is amazing.

Shorties Clothing
United States
About 1 hour using the app
TYDAL replied November 6, 2023

We are thrilled to know our support made such a positive impact! Thank you for acknowledging the team's effort and kindness. We're always here to offer more help whenever you need it!
- Kevin & Rivo Team

August 11, 2022

Excellent support service! quick, proactive and knowledgeable. The app is just what I needed, and the fact that it is free is extremely appreciated from the point of view of a one-person small business.

Glaze Me Pretty
United Kingdom
About 1 hour using the app
TYDAL replied August 11, 2022

Wonderful! We are always here to help and super excited that our app is what is just what needed for your store! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

February 22, 2022

great support! great support! great support! great support! great support! great support! great support! great support! great support! great support! great support! great support!

DEI for Parents
United States
About 1 hour using the app