Reviews (4,656)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.
Refine
-
By rating
Excellent support service! quick, proactive and knowledgeable. The app is just what I needed, and the fact that it is free is extremely appreciated from the point of view of a one-person small business.
Wonderful! We are always here to help and super excited that our app is what is just what needed for your store! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin
great support! great support! great support! great support! great support! great support! great support! great support! great support! great support! great support! great support!
I am a new customer to Rivo. Very Happy with my experience! I had a few questions getting started and Paul answered all of my questions. Great experience!
Thank you for choosing our app! We're grateful for your support and trust in us to help grow your business. If you need any further assistance, please don't hesitate to reach out to us.
Cheers, Kevin
Wish I could give her 10 stars! She was so patient and kind. Went above and beyond. I simply thought I was adding the app to my store, then she began giving me tips plus helped me update my IG link which I forgot to update when I changed it. Thanks so much Abbie.
Wow! You are amazing! 😍 Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. ✨ Best wishes, Kevin
Yet to use Pop ups but the customer service executive is very friendly, helpful and provided good inputs.
Thanks for sharing your experience. It's great to hear our support team was able to provide some valuable insights. We're here to assist whenever you need help! 😊
- Lea, Rivo Support Manager
It was really easy to install, and the standard template provided is what I was looking for. Great customer service. Helped me in removing the "Powered by Rivo" message on pop-up for free.
Thank you so much for the feedback and 5-Stars! We're so glad you love the installation process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin
Gran atención cuando tienes dudas! Funciona super bien cumple la función de pop up generando descuentos!
¡Me alegro de que te guste nuestra aplicación y gracias por las 5 estrellas! No dude en comunicarse con nosotros en cualquier momento si tiene alguna pregunta o si podemos ayudarlo en el camino. 😊 Mis mejores deseos, Kevin
I was immediately contacted by chat as soon as the app was installed. The rep not only answered all my questions but also made simple change on his end to make my site more professional. He sent me links with step by step instructions and answered all my questions. If the app works as great as the customer service rep this is score for my business!!
Thank you for your kind review! It's great to hear that our team was quick to reach out and answer all your queries. We're always here to assist and provide top-notch support for your store! 🎉 - Lea, Rivo Support Manager
Customer service is top-notch! I was having issues with initial setup and was attended to right away. Loving it so far.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
我想要宣传我的品牌，我使用这个app希望更多的用户可以订阅我的网站，它不仅免费，功能还特别齐全！！我喜欢它自带的一些粘性功能，完全符合的需求，甚至比我预期的还要好！客服小哥Paul也非常热情地帮我解决问题，非常nice的app和服务！
很高兴您喜欢我们的应用程序和服务！ 🙌 感谢您的精彩评论，我们非常感谢您帮助分享我们的信息！ 为您和您的企业成功干杯！ 一切顺利，凯文