Reviews (4,655)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

November 1, 2022

I'm setting the app to collect email from client by giving a coupon code. I had instant support from Therese. I need to test better the app but I'm very satisfied for the moment.

La Bulldogatta - Pet Bautique
Italy
43 minutes using the app
TYDAL replied November 1, 2022

We're so pleased that you are satisfied with our app and services. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best wishes, Kevin

October 10, 2023

Very quick, informative, and helpful!

Legend Coastal
United States
42 minutes using the app
TYDAL replied October 13, 2023

Thank you for the kind words! We're glad we could provide you with a great experience. Let us know if there's anything else we can assist you with.
- Lea & Rivo Team

April 27, 2022

Arianne was available immediately and super friendly! I am still working on setting up my app, but it looks pretty straightforward.

Moulin Fortuné Arizzi
France
42 minutes using the app
TYDAL replied April 27, 2022

Your feedback means the world to us! Thank you so much for the awesome review, and we are here for you anytime! 🙌 Best regards, Kevin

January 10, 2023

This app is super user friendly and was able to create an email pop up very quickly. Also I received chat help within minutes of adding the app!

Davenport House
United States
42 minutes using the app
TYDAL replied January 10, 2023

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

January 14, 2023

Paul was so nice and super helpful in getting my widget set up! He was also very quick which is always much appreciated :)

Club Enzo
United States
42 minutes using the app
TYDAL replied January 17, 2023

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

October 5, 2022

So far so good. I was able to customize the colors and text very easily. Five stars for customer service : )

One DNA
United States
42 minutes using the app
TYDAL replied October 6, 2022

We truly appreciate the 5-Star review! These reviews make our day here. 🙂 Thanks, Kevin

May 1, 2023

Paul was very friendly and super helpful and gave us lots of good suggestions! We look forward to using this app

The Decor Room NZ
New Zealand
42 minutes using the app
TYDAL replied May 2, 2023

Thank you so much for the kind words! Happy to hear that Paul was able to provide you with some useful tips. We're excited for you to continue using our app. We're always here to help! - Lea, Rivo Support Manager

March 9, 2022

Betty was great and helped with everything I needed. She was prompt and kind. The app itself is quite easy to use and intuitive. :)

NOMVDIC Corporation
United States
42 minutes using the app
TYDAL replied March 10, 2022

Glad you are happy with our app and customer service! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

July 19, 2022

Love this app and the support received (Pete is great!). The amount of features you get for free is amazing. Highly recommended!

The alphabet store
Australia
42 minutes using the app
TYDAL replied July 20, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Best wishes, Kevin

December 9, 2022

Super easy and friendly customer service! Wouldn't want to switch to anything else. Shout out to Pete for being amazing throughout the whole experience.

Breed and Co.
United States
42 minutes using the app
TYDAL replied December 12, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin