Reviews (4,650)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.
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Arianne was super sweet and helpful. If I could have her for my Chat operator every time I needed support. I'd choose her every time. Thank you Arianne!
We're so glad that you love our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin
Amazing app with some of the best customer service I've ever experienced in my entire life - Paul was an excellent help. Could not recommend more.
We are so pleased you like our customer service, and thank you so much for taking the time to leave an excellent review! If there's anything else we can help you with, just let us know anytime. Our team here at Rivo will be delighted to assist you. 🙌 All the best, Kevin
Ótimo suporte, muito prestativos e ótima aplicação.
Obrigado pelas palavras amáveis! Estamos felizes por você ter achado nosso suporte útil e nosso aplicativo excelente. 😊
- Equipe Kevin e TYDAL
Miss, Jel - at Rivo, was the most attentive and helpful person I've worked with all year. She willingly went well beyond the call duty and helped me with the install of EMAIL POP UP widget. If their app works as well as the service Jel provided, I am expecting great success. Thank you Rivo and Thank you Jel for your amazing customer service.
We always make sure to provide our customers with the best service possible and are so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin
good app and good service. Always friendly when asking for advice. So I am very satisfied while using this app
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best regards, Kevin
I am unable to rate the effectiveness of the app as I just installed it. But as for the set up of the app I am giving it 5 stars and the customer service was wonderful Spoke with 2 different people for 2 different reasons and loved the communication. It was casual which i find to be very helpful when you don't know what you're doing and being walked through something.
Thanks so much for choosing our app and for the thoughtful feedback! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin
What I liked the most about chatting with her was that my mind was on 100 km per hour before I spoke to her. After talking to her it's almost like I had a moment of coming back to myself and speaking to a kind person. She puts effort in trying to make customers comfortable.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
J'ai eu besoin d'aide tard le soir, le personnel était présent à l'écoute et rapide! d'une aide en or! Merci beaucoup!
Nous sommes ravis que vous aimiez notre support ! Votre avis signifie le monde pour nous, et nous sommes toujours heureux de vous aider de toutes les manières possibles et sommes disponibles à tout moment. Merci beaucoup pour 5 étoiles! 🌟 Bravo, Kévin
I just started using it, and for now nothing to say, it has all the features I was looking for to make popups on my online store
Thank you for the positive review, 93GREENSTYLE! We really appreciate you using the app. 🙌 If you need help along the way, just let us know. Cheers, Kevin
She was very kind and helpful. I thought she was on my side and she was patient with me. Thanks!!!!!
Thanks so much for your kind words and 5-star review! We are here for you anytime. 😊 All the best, Kevin