Reviews (4,655)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

September 8, 2022

Easy to set up and received helpful customer service (Jel). She even provide some other tips since we are new to Shopify. <3

Wild Rymba MY
Malaysia
36 minutes using the app
TYDAL replied September 8, 2022

Awesome! Thank you so much for leaving a 5-star review! Cheers, Kevin

July 13, 2022

Online help was very fast and timely, and customer service was very friendly. The functionality of the app is simple and easy to use, with no superfluous complications. Great.

megalith watch
United States
36 minutes using the app
TYDAL replied July 14, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

July 26, 2023

brilliant app with excellent customer service from Jel - very friendly and supportive
thanks so much

Clarke Palmer
United Kingdom
36 minutes using the app
TYDAL replied July 29, 2023

So glad you loved our app! 🎉 Happy to hear you had a great experience with our team. We're here to support you anytime! Thanks for your feedback!
- Lea & Rivo Team

October 23, 2022

Generally an easy to use app that is sleek and gets the job done, good options to customize to fit the shop, and a big shout out to lance for the pointers and tips.

tahirthreads.com
United States
36 minutes using the app
TYDAL replied October 24, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

November 21, 2022

Quick and easy to set up. Rivo branding was removed within a matter of minutes of making the request.

Rx Smart Gear Australia
Australia
36 minutes using the app
TYDAL replied November 22, 2022

We really appreciate the 5-Star review! These reviews make our day here. Thanks, Kevin

December 12, 2022

Brilliant app that's easy to install and easy to customise. First time using a discount code pop up on our website and I'm pleased I chose this one. Customer service is great too - highly responsive, helpful and friendly. Would recommend.

Bebeco
United Kingdom
36 minutes using the app
TYDAL replied December 12, 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

December 8, 2022

Für eine kostenlose App toller Service (Danke Mica) und sehr viele Funktionen. Ich bin gespannt auf die Reaktionen der Kunden.

fliesenwerkzeug24
Germany
36 minutes using the app
TYDAL replied December 8, 2022

Wir wissen es sehr zu schätzen, dass Sie unsere App nutzen, und vielen Dank für die 5 Sterne! Wenn Sie Fragen haben oder wir Ihnen auf dem Weg helfen können, können Sie sich jederzeit an uns wenden. Gerne helfen wir auf jede erdenkliche Weise. 😊 Beste Grüße, Kevin

January 24, 2023

I had a great experience with Rivo Email Pop-Ups! Paul was such a homie and helped out tremendously! He was quick at responding and was very thorough! He genuinely cared about my questions and my business. He is was a god damn rockstar

Lucid Hydration
United States
35 minutes using the app
TYDAL replied January 24, 2023

We're so delighted to see that you had a great experience with us! We're always striving to help you and your business succeed! 🙂 Best wishes, Kevin

February 20, 2022

One of the best chat help assists I have come across; Very easy to communicate to and didn't take long at all to do what I needed. great work!

Sniperology
Australia
35 minutes using the app
TYDAL replied February 21, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

August 15, 2022

Love this app! It's super easy to set up and customer service was incredible. They were very responsive and answered all of my questions.

Ethik
United States
35 minutes using the app
TYDAL replied August 16, 2022

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin