Reviews (4,655)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

November 19, 2022

Product has a lot of features helpful to scale my business. The customer support and service was prompt and very helpful!

Luna's Good Dog Treats
United States
35 minutes using the app
TYDAL replied November 21, 2022

Awesome! Thank you so much for leaving us 5-stars! 🌟 Cheers, Kevin

November 9, 2022

Extremely helpful and very fast customer service, the app does exactly what i want it to do. highly recommend.

Angus & Dudley Collections
Australia
35 minutes using the app
TYDAL replied November 9, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

June 19, 2022

The service is really good, very responsive and instant. The only thing I find is the background image loading is a little slow. Maybe use a low resolution picture is better. All in all, it's a helpful app.

Machine Clothing Company
United States
35 minutes using the app
TYDAL replied June 20, 2022

We appreciate you taking the time to leave positive feedback and a 5-star review! We'd like to know more details about the slow loading of your background image. Kindly reach out to us via chat so we can have this examined. 🙂 Thanks, Kevin

November 11, 2022

Mica is the best, very kind, and was going the extra mile to help me.
Love the customer service over here!
Voting for Micaaaa!!!

Artsypod
Australia
35 minutes using the app
TYDAL replied November 11, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

October 16, 2022

This looks like a very good App to get email signups. I just installed it so I have to wait and see the results but I like how easy it is to customize it. Plus Lance from the support team was very helpful in assisting me with installation.

Jurassic Studio
United States
35 minutes using the app
TYDAL replied October 17, 2022

Awesome! We greatly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 All the best, Kevin

November 30, 2022

Arianne chatted with me and helped me get started with the app. Everything looks great! Hope to get email captures.

Breagans
United States
35 minutes using the app
TYDAL replied November 30, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

December 11, 2022

It is great to collect the email from clients and build your list! easy to use and the customer service is very helpful

Bothania
Italy
35 minutes using the app
TYDAL replied December 12, 2022

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

November 4, 2022

I am just getting started with the application, but I can say without a doubt that the customer service is phenomenal. Yaci not only solved the situation presented but also provided me with suggestions to improve the branding of my store. I am very happy with this app at the moment.

Kamallis
United States
35 minutes using the app
TYDAL replied November 4, 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

July 29, 2022

Rivo's Email Pop-Up Application has been a great addition to our website. It's quick and easy to set up, and the response time is excellent. We've been very impressed with Rivo's customer service as well. They're always quick to respond to any questions or concerns we have. We would highly recommend Rivo's Email Pop-Up Application to any business looking for a reliable and user-friendly way to collect email addresses from their website visitors. Thanks Rivo!

FOG X Vapor
United States
35 minutes using the app
TYDAL replied August 2, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

January 15, 2023

Thank you Arianne for the help! Super supportive. I cant wait to check out all the build in options.

Paragami
Czechia
35 minutes using the app
TYDAL replied January 17, 2023

Awesome! Thanks for leaving a 5-star review! If there's anything else we can help you with, please don't hesitate to let us know. 🙌 Best regards, Kevin