Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

August 23, 2022

The app is exactly what I was looking for to help me grow my business. Easy to use and configure. Thanks Rivo

Pegasus Pride
United States
Over 1 year using the app
TYDAL replied August 24, 2022

Wonderful! We are super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

September 19, 2022

This app is so easy to use and will make all the difference to my site. And the customer service is fantastic. I was helped by Lance and he was great.

Bubbalicious
Australia
Over 1 year using the app
TYDAL replied September 19, 2022

We're so glad that you are happy with our app and customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

October 14, 2022

I used this app to help with pop-ups for my online boutique. The support, Yaci, was super friendly and helpful! I'd totally recommend this app to other online business owners!

Connect on Wixom
United States
Over 1 year using the app
TYDAL replied October 14, 2022

Thank you for using our app and for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

April 3, 2022

I used this app to set up a newsletter subscriber on the store. This app is great and easy to set up. I really like the interface of this app. The customer support is great. "Esmeralda" from the support team removed the BRANDING WATERMARK from the popup in no time. Thanks again.

Shalovers
United States
Over 1 year using the app
TYDAL replied April 4, 2022

We truly appreciate you using our app, and thank you so much for the 5-stars! We are happy that you love our app and service. Let us know anytime if you have any questions along the way. 😊 Much appreciated, Kevin

March 18, 2024

Jamie was amazing, she dealt with my issues very quickly and was extremely helpful and polite. I would definitely recommend Tydal popups and will continue to use them.

Emily Burlington
United Kingdom
7 months using the app
TYDAL replied March 19, 2024

Thrilled to hear you had a great experience with us! Thanks for recommending TYDAL Popups. We're here for you anytime you need!
- Kevin & TYDAL Team

December 14, 2022

Very fast and good help. Helped me very fast with my problems. Really recommend thisapp if you're looking for a quick and good popup.

LAUNDRY SHEETS
Sweden
Over 1 year using the app
TYDAL replied December 14, 2022

Thank you for the 5-stars and for recommending us to the Shopify community! 🎉 Cheers, Kevin

October 5, 2022

I Used the app to add pop up sign up discount, and they really help me understand everything I need to know and much more. It always feels good that you are special customer, thank you for your service and help.

PamPer USA
United States
Over 1 year using the app
TYDAL replied October 5, 2022

We always make sure to provide our customers with the best service possible! We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team here at Rivo will be happy to lend our hands anytime. 😃 Thanks, Kevin

August 10, 2022

Pat was SO helpful and quick to respond! I love the use of GIFs, makes such a lovely change talking to an actual person rather than a robot helpline. Thank you!

MollsHandmade
United Kingdom
Over 1 year using the app
TYDAL replied August 10, 2022

Excellent! ✨ It's music to our ears that you are happy with our customer support! Let us know anytime if there's anything else we can do along the way. 😃 Thanks, Kevin

September 12, 2022

Nice app and very user-friendly. It's so easy to set up a pop-up window.
The support team is so kind and quick. I contacted them and they help me in a minute. So much apprreciated.
I recommend this app to everyone who wants to use this feature in Shopify.

StopSecondHandShop
Serbia
Over 1 year using the app
TYDAL replied September 12, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

July 27, 2022

Great customer service interaction and a very useful tool! If you get a chance to speak with Ryan, you'll both be helped and entertained!

Loca Sunglasses
United States
Over 1 year using the app
TYDAL replied July 27, 2022

Thanks for the 5-Star review! 🌟 So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin