Reviews (4,655)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

March 30, 2023

Thank you to Peter for instantly helping me with custom pop ups, and for addressing my questions regarding discount codes syncing to my shopify website as well as customer data base. Appreciate his kind help and friendliness!

MIRAB.
Australia
32 minutes using the app
TYDAL replied March 30, 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed!
Cheers, Kevin

July 6, 2022

Abbie was very helpful and very quick to assist in getting the app set up. She also added some awesome features. Very friendly. Can't wait to start using Rivo!

Nelle's Palm & Pine
United States
32 minutes using the app
TYDAL replied July 7, 2022

Thank you so much for the positive review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

September 17, 2022

Great pop up. Super easy and quick to set up and live help which surprised me! Adjust colors and fonts. Thanks!

JSFA - Art On Fashion by Jenny Simon
United States
32 minutes using the app
TYDAL replied September 19, 2022

We really appreciate the 5-Star review! These reviews make our day here. Thanks, Kevin

November 18, 2023

Love the quick response and additional free help with other things!

Liz Monique Skin Care
United States
32 minutes using the app
TYDAL replied November 23, 2023

So glad you found our support helpful! We're always ready to go the extra mile for our customers. Thanks for your review!
- Lea & Rivo Team

September 14, 2022

Just started using the app on a new store of ours. Support off the bat was super quick and helpful. Not many free apps with this level of service so that's a big tick!

DrinkEltaEgo
New Zealand
32 minutes using the app
TYDAL replied September 15, 2022

Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

September 14, 2022

The app is super easy to install, set up and use, and the support team is very friendly and helpful!

nic n del soaps
Canada
32 minutes using the app
TYDAL replied September 14, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Let us know anytime if you need further help along the way. All the best, Kevin

May 31, 2022

Excellent customer service from Lance. A pleasure speaking with him and look forward to testing the app to its potential. Thank you

Ormskirk Pets
United Kingdom
32 minutes using the app
TYDAL replied May 31, 2022

We're so glad that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

October 17, 2022

Pete was fantastic to work with! He made the entire process of setting up the app very easy and simple.

PitmasterThreads.com
United States
32 minutes using the app
TYDAL replied October 18, 2022

Wonderful! We are always here to help and super excited that the app was successfully set up! 🎉 Thanks so much for the positive feedback and review! Best regards, Kevin

August 7, 2022

Very good experience, i recommend ! fast answer and quick solved issue for everything. five stars app !

Getting Fit Anywhere
United States
32 minutes using the app
TYDAL replied August 8, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

November 18, 2022

Lance was very diligent and knowledgeable. The popup works well and was easy to install. I look forward to examining the success of the app.

MICRO WHOLEFOODS
Australia
32 minutes using the app
TYDAL replied November 18, 2022

We're happy that you like our services and super excited to be part of your business growth and success! If you need anything at all, just let us know. Thanks, Kevin