Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

November 23, 2023

Just got started, but so far getting set up has been easy. I chatted with Abbie and she was very helpful and friendly. I will update when I have been using the app for a little while.

Krazy Heart Designs Boutique
United States
29 minutes using the app
TYDAL replied November 28, 2023

So glad to hear setup was a breeze for you and that our support team could help out! Have fun exploring the app. Feel free to reach out anytime you need help.
- Lea & Rivo Team

July 19, 2023

Nice App and supportive team.
Quick response time and they really know what thet a doing.

Keep it up.

Vandana Light Healing - Divine Light Healing MP3s
United States
29 minutes using the app
TYDAL replied July 26, 2023

Thanks a bunch for your kind words on our app and our team! 🙌 We're thrilled you had a great experience with us. 😊 We're here to help whenever you need it.
- Lea & Rivo Team

November 15, 2022

Sembra tutto ok, app per creare popups, l'assistenza è molto veloce in inglese e anche molto efficiente.

Giabi Accessorize
Italy
29 minutes using the app
TYDAL replied November 15, 2022

Eccellente! ✨ È musica per le nostre orecchie che tu sia felice della nostra app! Facci sapere se sorgono domande o se possiamo aiutarti lungo il percorso. Grazie Kevin

June 16, 2022

This app allows me to create and customize pop ups on my website. Their customer service is lovely and supportive. I spoke with Abbie who is super sweet and even made some very helpful suggestions about my store setup (with my consent - no unsolicited advice here). Thanks Abbie

westcoastsenses
Canada
28 minutes using the app
TYDAL replied June 17, 2022

I am so glad that you are happy with my service. Thank you so much for the kind words and 5-stars! Best regards, Abbie

November 16, 2022

This app is easy to use and has great customer service. Enquiries were responded to instantly and Pete was very kind and helpful.

Speak as One
United States
28 minutes using the app
TYDAL replied November 16, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

February 11, 2022

So easy to set up and excellent customer service! Such an easy and free way to build your email list!

WorldWicks Candles
United States
28 minutes using the app
TYDAL replied February 11, 2022

5-Stars! Whoot Whoot! 🎉We're so thrilled you are enjoying the app and, thank you for the positive review! We're always striving to top your expectations and love the feedback! 🍻 Cheers, Kevin

September 28, 2022

The app looks pretty good so far and Paul provided knowledgeable and timely support. As long as there are no gotchas going forward, it appears we will stick with the Rivo app going forwward.

Romp-at-Home
United States
28 minutes using the app
TYDAL replied September 28, 2022

We truly appreciate you using our app and thank you for taking the time to leave a positive feedback! Please feel free to contact us anytime if you need further assistance along the way. Best regards, Kevin

November 30, 2023

Paul was super helpful and very quick to respond! He gave some awesome suggestions for our store and helped answer my query. Would recommend!

CaNibble Tools
Australia
28 minutes using the app
TYDAL replied December 1, 2023

Great to hear our team was able to help! We're glad our suggestions were useful. Thanks for recommending us.
- Lea & Rivo Team

April 27, 2023

Pete was quick to activate my pop up and answer any questions. Also sent additional links for further queries. Extremely helpful!

Piping Good Biscuits
United Kingdom
28 minutes using the app
TYDAL replied April 28, 2023

Thank you for your kind words! We appreciate your feedback and hope to continue providing helpful support in the future. Cheers! - Lea, Rivo Support Manager

June 30, 2022

Lance was super helpful, efficient and got straight to the issue and sorted it out for me with no fuss. plus he was really nice doing it. highly recommended !

-
United Kingdom
28 minutes using the app
TYDAL replied June 30, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Much appreciated, Kevin