Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

September 2, 2022

Super easy app to use, simple instructions. Vicky in customer support was extremely helpful. Would recommend!

Timeless Steel Designs
United States
28 minutes using the app
TYDAL replied September 5, 2022

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟Cheers, Kevin

January 29, 2023

I had been checking all the reviews for different popup apps and wanted to make sure that I picked the right one. This app was super easy to install and customize. Paul from support was amazing. He was incredibly helpful with my problem and made some great suggestions for me! I'm looking forward to seeing this in action!

GRACE MARQUEZ STUDIO
Canada
28 minutes using the app
TYDAL replied January 30, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

December 14, 2022

Therese was awesome. She was quick, efficient and effective in her communication and in meeting the need I had at the time. Thanks!!

Infinity Links
United States
28 minutes using the app
TYDAL replied December 14, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🎉 Cheers, Kevin

December 20, 2022

I was helped by Arianne and the service was amazing. I got my issue fixed immediately and was even given some very helpful advice on my website! Some of the best customer service I have ever had!

Event Horizons LLC
United States
28 minutes using the app
TYDAL replied December 20, 2022

We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

May 19, 2022

thanks a lot for the support, the application is very good, too. we recommend it to any shopify store.

hateko
Türkiye
28 minutes using the app
TYDAL replied May 19, 2022

We appreciate you taking the time to leave positive feedback and for recommending our app! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be delighted to assist you. 🙂 Thanks, Kevin

October 18, 2022

Je souhaitais mettre en avant l'inscription newsletter en pushant une offre première commande. Thérèse m'a aidé à faire quelques modifications sur la popin et m'a clarifié certains points. Un grand merci pour son aide ! Plus qu'à publier et à tester maintenant :)

The Best of Provence
France
28 minutes using the app
TYDAL replied October 18, 2022

Nous sommes ravis d'avoir pu vous aider avec votre souci. Merci beaucoup pour vos aimables paroles et 5 étoiles! S'il y a autre chose que nous pouvons faire en cours de route, faites-le nous savoir à tout moment. Notre équipe se fera un plaisir de vous aider. 😊 Très apprécié, Kévin

September 26, 2023

La mejor app para crear newsletter y generar leads. el equipo de atención al cliente es maravilloso, te responden de inmediato y ayudan en todo. lo mejor de esta aplicación es que es muy simple y tiene una calidad premium. 100% recomendado.

Peke Books - Libros Infantiles
Chile
28 minutes using the app
TYDAL replied September 29, 2023

¡Gracias por sus amables palabras! Estamos encantados de que estés disfrutando de nuestra aplicación. Nos esforzamos por hacer que nuestra aplicación sea simple pero útil para las necesidades de nuestros clientes. Nuestro equipo de soporte está aquí para usted y listo para ayudarlo.
- Lea & Rivo Team

February 6, 2023

customer support agent Paul is very helpful and imformative! Get this app, you wont regret it!

ps. Its FREE!!

Bougie Country Life
United States
28 minutes using the app
TYDAL replied February 6, 2023

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

August 19, 2023

Mica was so friendly and helpful! Even provided suggestions in additional areas! Excited to try out the app!

Giavonna’s Gourmet Coffee
United States
28 minutes using the app
TYDAL replied August 22, 2023

Thank you so much for your kind words, it means a lot! We're thrilled that you found our support team friendly and helpful. 🙌 We're excited for you to try the app and hope it exceeds your expectations! Feel free to reach out if you need any more assistance.
- Lea & Rivo Team

July 6, 2022

I was looking for a pop-up app, and was recommended this one. Haven't gotten around to trying the app yet, but my initial experience with Lance, has been nothing short of absolutely amazing. In my entire life, I have never..EVER..had such an amazing experience with any support executive. He complimented my products, immediately provided the support I required and provided me with the sweetest most polite conversation. Really made my day. Amazing work. Never let him go!!!

AQUO
United Arab Emirates
28 minutes using the app
TYDAL replied July 6, 2022

Wow! 🤩 This review made our day! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin