Reviews (4,650)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.
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Lovely costumer service! Abbie is lovely and super kind. Everything great, super intuitive! Love it!
Thank you so much for the kind words! Its great to hear that you had an excellent experience and our team was able to provide personalized and friendly support. We appreciate your feedback! - Lea, Rivo Support Manager
Apart from the easy to use app, Pete from tech support has been extremely helpful towards our enquiry.
Your 5-star review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin
I used this app for adding email pop ups. The customer service from Arianne was wonderful. Excited to see how this helps with email capture, but so far the setup was easy peasy lemon squeezy.
Awesome✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Much appreciated, Kevin
I just installed this app and can't wait to see all it can do. I just chatted with Paul about removing the rivo branding on the pop up and let me tell you, the customer service was absolutely amazing! I was taken care of right away, no long waits for a response, very helpful, friendly and funny. Thanks so much!!
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Best wishes, Kevin
What amazing app. My store shin when I install it, thank's you especially YACI, she is a great helper
We're so excited that our app has provided good results for your store so far! Feel free to reach out any time if you have any further questions or if we can help along the way. Your review is very much appreciated! 🙌 Cheers, Kevin
I needed help and I was fortunate to have Chatted with Jel, she helped me and gave me some helpful suggestions and links after reviewing my store.
Rivo offers a lot of free features for your store, especially startup businesses.
I recommend Rivo.
Thank you so much for the kind words! We strive to offer valuable features to help businesses grow and succeed. Don't hesitate to reach out if you need anything else! - Lea, Rivo Support Manager
Great app.. a must have for your ecommerce store. Using this app I got more insights about my audience and my store as well
We're so glad you are happy with our app! Your positive feedback and review mean the world to us. Thanks, Kevin
GREAT Customer service!! Betty was very helpful and quick to respond. This app is easy to set up and use! We're excited to add it to our store.
Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin
I switched to this app for email pop-ups because I didn't like my previous one! Great customer service! Definitely recommend!
Thank you so much for switching to our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Quick response and great app! Already recomendated to my peers. The staff helped me with everything!
Thank you so much for your kind review! We're glad to hear that you had a great experience with our app and that our team was able to assist you. We appreciate your recommendation and look forward to serving you in the future! 😀👍 - Lea, Rivo Support Manager