Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

June 1, 2023

Looks great so far, and support from Mica was quick, friendly and accurate. Will be rolling this out to our other stores.

Coffee-Direct.co.uk
United Kingdom
27 minutes using the app
TYDAL replied June 2, 2023

Thank you for taking the time to share your experience! It's amazing to hear that you had a great experience with our support. We're so happy to have you as a customer and can't wait to see your other stores benefit from our app! - Lea, Rivo Support Manager

July 22, 2023

BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

MSCFUN
Hong Kong SAR
27 minutes using the app
TYDAL replied July 26, 2023

Thank you for your review! If there's anything we can do to improve your experience, don't hesitate to reach out! Cheers!
- Lea & Rivo Team

December 11, 2022

Very nice and easy working app. Theresa from Customer Service was very nice and helpful! She removed the branding immediately. Very cool :)

Acqua e Terra
Germany
27 minutes using the app
TYDAL replied December 12, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

May 25, 2022

El plugin funciona perfectamente 100% recomendable, recomiendo el uso de este plugin , lo hemos probado durante unas horas y ya cumple con lo necesario.

1thingz1
Spain
27 minutes using the app
TYDAL replied May 25, 2022

¡Estamos muy emocionados de que te encante nuestra aplicación! ¡Muchas gracias por la reseña de 5 estrellas y por recomendarnos a la comunidad de Shopify! Si necesita más ayuda en el camino, háganoslo saber. Siempre estamos aquí para ayudar. Mis mejores deseos, Kevin

January 10, 2023

I am just setting up the Rivo OPT-in Popups. So far so good and customer service has been excellent !

Nzando
United States
27 minutes using the app
TYDAL replied January 11, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

October 20, 2022

Lance provided me with an awesome client experience. He's got a cute sense of humour. Grt job Lance.

Brightstar Fancy Boutique
Canada
27 minutes using the app
TYDAL replied October 21, 2022

We greatly appreciate the 5-Star review! 🌟 These reviews make our day here! Thanks, Kevin

February 26, 2023

Super speedy service! Paul was very helpful and also pointed out where our website can be improved. Very impressive!

Natty Workwear
Australia
27 minutes using the app
TYDAL replied February 27, 2023

Your positive feedback means a lot to us! We're proud to be a part of your success and are committed to providing you with the best possible services and support.
Best regards, Kevin

August 2, 2022

I use this app, it helps with pop ups. Love it, really helpful, easy to use. support is awesome fast

Sapphire Jewellery
Canada
27 minutes using the app
TYDAL replied August 2, 2022

We are so thrilled that you love using our app! 🤩 Thank you for your positive feedback and 5-star review! Best regards, Kevin

May 11, 2022

Just installed this app and so far it is working great! It was very easy to customize with an easy setup!

Fluffy Gals
United States
27 minutes using the app
TYDAL replied May 11, 2022

Thanks so much for choosing our app! We are so grateful for your kind words and 5-star review! Much appreciated, Kevin

December 7, 2022

This is the first time I use an app with an exceptional service from Abbie. She even added an extra feature without me asking and even like & follow my page for supporting. This is what real customer service is! Need more Great App & Service like RIVO!

Heng Fruits
Singapore
27 minutes using the app
TYDAL replied December 7, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin