Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

October 31, 2022

I'm new to the app and so far I'm finding it super easy to navigate. The assistance from Therese via chat has been brilliant.

FAVOR LANE
Australia
26 minutes using the app
TYDAL replied October 31, 2022

Thanks so much for using our app! If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. All the best, Kevin

September 20, 2022

I am only just starting to use this app, however if the app is as good as Paul the Rivo team member who assisted me, I'm sure I'll be extremely happy. Paul was friendly, funny, and actioned my enquiry very quickly - he's a great 'face' of Rivo :)

Y Knot Interiors
Australia
26 minutes using the app
TYDAL replied September 20, 2022

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin

June 28, 2022

I Downloaded this app for my online store and i love it! It is very easy and straight forward to use. As soon as I needed assistance i was immediately assisted by Betty and she was wonderful to say the least!! i highly recommend Email pop ups :)!

Xi haġa żghira
Malta
26 minutes using the app
TYDAL replied June 29, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

July 27, 2022

Really great experience - thank you for your support today it provided me with everything i needed :)

Natural Isle
United Kingdom
26 minutes using the app
TYDAL replied July 27, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin

December 23, 2022

Super easy to install and Abbie was so helpful! She even made suggestions for my shop :) Highly recommend! Hopefully you can get Abbie on the chat too because she was the best!

PLANTITA & CO
Canada
26 minutes using the app
TYDAL replied December 25, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! All the best, Kevin

December 4, 2022

So far so good! I just wanted a simple pop-up for a discount on my site. This app was super easy to install. Pete responded to me quickly when I had a question. He went above and beyond to help me and was so kind! Very good experience.

EARTHY
United States
26 minutes using the app
TYDAL replied December 5, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin

October 15, 2022

I had a problem and she answered it quickly. She was awesome and provided everything that I needed and MORE. Definitely recommended!!

SqueaksSneakz
United States
26 minutes using the app
TYDAL replied October 17, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

November 4, 2022

Using this app to collect emails from customers and super impressed with it and the customer service!

Pine and Peak Boutique
United States
26 minutes using the app
TYDAL replied November 4, 2022

Wonderful! ✨ We greatly appreciate you using our app! Feel free to contact us if you have any questions along the way. Our team is always here to help. Cheers, Kevin

December 19, 2022

Far from a software tech. I thank Paul for the quick response and suggestions for my store. This little addition that was added will help generate more subs & sales!! Thank you Paul and Rivo so much. HIGHLY RECOMMEND!!

Dana LaTease
United States
26 minutes using the app
TYDAL replied December 19, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

October 18, 2022

Came across this app and it was exactly what I was looking for. Had a chat with customer service and they were probably the best I have ever spoken with, I would highly recommend this app for that reason alone. Thank you for your help Paul!

RC Vapes
United Kingdom
26 minutes using the app
TYDAL replied October 18, 2022

Wonderful! We are always here to help, and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the wonderful feedback and for recommending us to the Shopify community! ✨ Best wishes, Kevin