Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

October 18, 2022

Came across this app and it was exactly what I was looking for. Had a chat with customer service and they were probably the best I have ever spoken with, I would highly recommend this app for that reason alone. Thank you for your help Paul!

RC Vapes
United Kingdom
26 minutes using the app
TYDAL replied October 18, 2022

Wonderful! We are always here to help, and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the wonderful feedback and for recommending us to the Shopify community! ✨ Best wishes, Kevin

September 23, 2022

Super easy to use and the customer service is fantastic! I'm a beginner at this and I was able to set it up in under 5 min.

Holysticspa
United States
25 minutes using the app
TYDAL replied September 23, 2022

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have further questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

May 12, 2022

Very easy to set up and looks so professional. Pete was so helpful and friendly. Everything is free! Keep up guys

BETO BEAUTY
United States
25 minutes using the app
TYDAL replied May 12, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love the app's setup process. 🤩 Feel free to reach out to us anytime if you have further questions. Best wishes, Kevin

August 1, 2022

it was a very happy and fruitful chat with the customr service. They really do care about customers and can solve the problem immediately. The best customer service i met sofar. 1000% recommend!:)

ISTORIST
Germany
25 minutes using the app
TYDAL replied August 2, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

September 16, 2022

I downloaded your app and Maria asked me to help. And I must say, I am so pleased said yes. She is so pleasant, very professional and I must say she has an great personal skills, even from behind the keyboard. Since we are all in the service industry, we have to involve some kind of human interaction. No need to say, she is great handling people and smooth in action.
Thank you Maria, thank you Rivo!

authetic cotton
United States
25 minutes using the app
TYDAL replied September 16, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

November 14, 2022

I love the app so far. It is exactly what I was looking for. The suport team is also very helpful! :)

greenactivelifestyle
Sweden
25 minutes using the app
TYDAL replied November 15, 2022

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best regards, Kevin

February 25, 2022

Abbie was very helpful and kind. She helped with my questions but also gave other insights that she thought might be helpful to me.

Girl In Flux
United States
25 minutes using the app
TYDAL replied February 28, 2022

Thank you so much for the 5-star review! 🌟 We're always here and happy to help! Best regards, Kevin

October 17, 2022

amazing customer service and user friendly app! Pete was awesome and very helpful with his services and tips.

NudyInc
United States
25 minutes using the app
TYDAL replied October 17, 2022

Thanks so much for the 5-stars! If you have any further questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Cheers, Kevin

November 30, 2022

Abbie at the Rivo team was super helpful and friendly! An easy to use app and a great team readily available!

EXCHANGE
New Zealand
25 minutes using the app
TYDAL replied November 30, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

November 17, 2022

Abbie is awesome! Super responsive and helpful! We communicated via chat but I can tell she's good person with good energy just from that. Highly recommend!

Honest Supplements
United States
25 minutes using the app
TYDAL replied November 17, 2022

What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback and 5-stars. 🎉 Cheers, Kevin