Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

December 19, 2022

Good service and very helpful support. Interesting app and suspiciously free, hopefully it helps increase conversions.

Pine Wilderness
United States
24 minutes using the app
TYDAL replied December 19, 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

November 25, 2022

Just installed this app for my website. Still paying around with it but the customer service has been amazing. I mean the friendliest and most efficient customer service I've experience with an app, by far! Thanks Abbie you were amazing.

The Given Style
United States
24 minutes using the app
TYDAL replied November 26, 2022

Wonderful! Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 All the best, Kevin

August 4, 2022

Really great! So far everything has been really user friendly and customer support has been amazing. Vicky was super helpful with everything I needed

Melt & Tranquil
United States
24 minutes using the app
TYDAL replied August 5, 2022

It's music to our ears that you are happy with our services! 🤩 Thank you so much for leaving an amazing feedback! Cheers, Kevin

September 7, 2022

I am pretty new here, Abbie was really efficient and kind to help me with the Email pop ups . She was very fast and had a great attitude.

shanelilychildrenstore.com
United States
24 minutes using the app
TYDAL replied September 8, 2022

Thanks for the 5-Star review! 🌟 We greatly appreciate you using the app. If you have any further questions or need help along the way, just let us know. All the best, Kevin

August 18, 2022

Rivo is super user friendly. Arianne assisted in removing Rivo's branding quickly. She also provided guidance on adjusting an issue with my website that was unrelated to Rivo, which I really appreciated. Excited to continue on with Rivo for my email opt in pop-up.

seventeen|nineteen candle co
United States
24 minutes using the app
TYDAL replied August 18, 2022

We're so glad you love our services! Your positive feedback and review mean the world to us. Thank you so much! If you need further help along the way, just let us know. Our team here at Rivo is always happy to assist you. 🤩 Much appreciated, Kevin

December 4, 2022

J'utilise cette application pour la première fois. Et J'ai reçu de l'aide instantanément. Je la recommande vivement.

BBSPALACE
Canada
24 minutes using the app
TYDAL replied December 5, 2022

Merci beaucoup d'avoir choisi notre application ! 🤩 Nous sommes ravis de faire partie de la croissance et du succès de votre entreprise ! Si vous avez besoin de quoi que ce soit, faites-le nous savoir. Bravo, Kévin

November 6, 2022

Really easy to install, clean and clear UI. Snappy UX overall. Very responsive chat support too, a pleasure right off the bat!

Rarebird Kids Co.
United States
24 minutes using the app
TYDAL replied November 9, 2022

We really appreciate the 5-Star review! 🌟 These reviews make our day here. Let us know anytime if any questions come up or if we can help in any way. Thanks, Kevin

November 4, 2022

I like the support and working of this app. It is the one of the most stable app to use for making pop up on the shopify store.

Turaja
India
24 minutes using the app
TYDAL replied November 4, 2022

We are so happy you like our app and services! Thank you so much for the positive feedback and review! 🌟 Best regards, Kevin

November 14, 2022

Abbie was super helpful and kind! I couldnt have asked for better help. She was very quick and responsive. Thanks Abbie!

Julia Kay Design
United States
24 minutes using the app
TYDAL replied November 15, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

November 3, 2022

I just installed the app, but so far so good! They removed the branding and enabled custom CSS right away for me with virtually no hassle. I'm looking for more of a sale promotion popup, but I think with some customization I can do it all myself for free!

Truck Town, LLC
United States
24 minutes using the app
TYDAL replied November 3, 2022

We love helping businesses like yours and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! All the best, Kevin