Reviews (4,653)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

January 27, 2022

Seems great so far. Best customer service ever! Abbie was knowledgeable, efficient, and just an all around pleasure to work with.

shopgypsyweed1969
United States
24 minutes using the app
TYDAL replied January 28, 2022

It's music to our ears that you are happy with our app and customer support. Thank you so much for the awesome 5-star review! 🌟 Much appreciated, Kevin

April 25, 2023

Great experience, awesome customer service. Really to use and navigate the app. Jel was the online chat rep and was very helpful. Awesome.

Hi-West Foods, Inc.
United States
24 minutes using the app
TYDAL replied April 28, 2023

Thank you for sharing your experience with our app! We're glad to hear Jel provided awesome customer service and you found it easy to navigate. Let us know if you need any further assistance, we're always here to help! 😊👍 - Lea, Rivo Support Manager

November 26, 2022

I used this app to help me build an email list and entice my customers with a discount code. Lance, my rep was extremely helpful and very pleasant to work with. Customizing was a breeze!

CEOBYLERELL
United States
24 minutes using the app
TYDAL replied November 27, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and customer service! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

Edited May 23, 2023

Great app! Really easy to use interface and responsive customer service. I worked with Jel for set-up, who was super friendly and helpful. I'm excited about adding this to my store!

monochromecanvas
United States
24 minutes using the app
TYDAL replied May 24, 2023

Thank you so much for your kind words! It’s great to hear that our app and customer service met your expectations. We're excited to have you onboard and look forward to helping your store grow! - Lea, Rivo Support Manager

May 4, 2022

This App is a must have it is simply Amazing. Without this app your sales and customers will be running out the Door.

Elfinna
United States
23 minutes using the app
TYDAL replied May 4, 2022

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thanks so much for sharing positive words about us! Best regards, Kevin

April 11, 2022

Sehr netter Kontakt. Hilfsbereit und innerhalb weniger Sekunden geantwortet. Wurde einfach durch das Programm geführt

Greenyp Das Original
Germany
23 minutes using the app
TYDAL replied April 11, 2022

Wir freuen uns sehr, dass Sie ein 5-Sterne-Erlebnis hatten! Wir sind stets bemüht, Ihnen und Ihrem Unternehmen zum Erfolg zu verhelfen! 🙌 Prost, Kevin

April 4, 2023

Nothing more than awesome customer support provided by the Rivo team... Paul was on top of all the questions and provided quick and seamless support. I wish every support team were this great. Keep up the fantastic support.Thank you

HEMIHOLICS
United States
23 minutes using the app
TYDAL replied April 5, 2023

We take pride in providing exceptional customer service, and we are delighted that you found our customer support to be awesome! Your kind words mean a lot to us and motivate us to continue providing excellent customer support. We appreciate your feedback and are grateful for your loyalty.
Best regards, Kevin

October 20, 2022

WHAT A FANTASTIC APP. It does exactly what it says and is easy to use and great to customise. Apart from this app being perfect for the job and our website, the assistance provided was GENUINELY EXCEPTIONAL, offering help and advice immediately and constructively. A BIG THANK YOU TO YACI.

Italian Food Traders
United Kingdom
23 minutes using the app
TYDAL replied October 20, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

June 10, 2022

Using this app for a discount code. It was so easy to set up and I needed some support to remove the app branding and the service was excellent! Highly recommend giving this app a try!

Tamarua Beauty Academy
Australia
23 minutes using the app
TYDAL replied June 10, 2022

We're so glad you're happy with our app! Thanks so much for the positive 5-star review and for recommending us to the community! 🌟 Best wishes, Kevin

December 2, 2022

Super easy to use and Lance in Customer support was super helpful with the questions I had. Very easy to add to your website.

Oz Needle and Thread
United States
23 minutes using the app
TYDAL replied December 4, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin