Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

May 20, 2022

I used this app to add a pop-up to my site to get users to subscribe. Vicky was super helpful in this process.

Fndtnlife
United States
Over 1 year using the app
TYDAL replied May 20, 2022

Thank you for the 5-star review! We greatly appreciate you using the app! 🙌 Cheers, Kevin

January 1, 2023

Parce que Arianne était très opérationnelle et professionnelle pour répondre aux besoins. Encore merci

Veluncia
France
Over 1 year using the app
TYDAL replied January 1, 2023

Vos mots aimables et vos commentaires positifs signifient le monde pour nous ! Merci beaucoup pour l'examen et nous sommes toujours heureux de vous aider à tout moment. 🌟 Meilleurs voeux, Kévin

October 1, 2022

Wonderful customer service, great advice from the support team. I will definitely recommend this app!

BriceArt
Canada
Over 1 year using the app
TYDAL replied October 3, 2022

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin

August 23, 2022

I made a great pop-up in less than 60 seconds and it was incredibly easy. The ability to modify CSS to customize was also great.

QuenchPlant
Canada
Over 1 year using the app
TYDAL replied August 24, 2022

Awesome! Thanks so much for using our app! If any questions come up or if we can help in any way, feel free to reach out to us anytime. 😊 Cheers, Kevin

July 5, 2022

Absolutely brilliant App and cannot fault a thing about it. The support your receive is excellent. Dealt with Paul who went above and beyond to help me with everything. Really easy to navigate and recommend anyone who wants a pop up for email etc then get this app!

Wand Massager Outlet
United Kingdom
Over 1 year using the app
TYDAL replied July 5, 2022

So happy that you love our app and services! 🤩 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

April 1, 2023

Just contacted Rivo support in order to ask why the CSS option was not available.
Paul not only solved it almost immediatel as also suggested some other modifications that will make my site much better.
Quick and objective.
Questions solved in minutes.

Porsche Pre-Owned Rio
Brazil
Over 1 year using the app
TYDAL replied April 2, 2023

We pride ourselves on providing top-notch customer support and always strive to exceed our customers' expectations. Your feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service.
Best wishes, Kevin

June 1, 2022

Quick response fast friendly service, Betty was amazing and helpful she gets a 10/10 from me and i hope she is being paid very well :)

Suká Stone
Australia
Over 1 year using the app
TYDAL replied June 1, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

April 19, 2023

Straightforward app that's easy to set up and get going. There's enough customization options to start with. Thanks to Jel for the help on getting this started as well.

DewyGlowSkin
United States
Over 1 year using the app
TYDAL replied April 20, 2023

Great to hear that you found our app easy to set up and customize! We're thrilled that Jel was able to assist you. Thanks for your feedback! - Lea, Rivo Support Manager

November 16, 2022

THIS IS A COOL APP SUCH A GREAT ADD TO HELP MY STORE. WILL SUGGEST IT TO OTHERS TO USE AS WELL. THANKS!

AmbitiousDreams Clothing Company
United States
Over 1 year using the app
TYDAL replied November 16, 2022

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 All the best, Kevin

March 18, 2024

Jamie was amazing, she dealt with my issues very quickly and was extremely helpful and polite. I would definitely recommend Tydal popups and will continue to use them.

Emily Burlington
United Kingdom
7 months using the app
TYDAL replied March 19, 2024

Thrilled to hear you had a great experience with us! Thanks for recommending TYDAL Popups. We're here for you anytime you need!
- Kevin & TYDAL Team