Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

February 6, 2022

Amazing !! works really well with my shopify store and the team at RIVO are super supportive ! Thank you for this amazing app :) !!

SakoraSimani
United Kingdom
Over 1 year using the app
TYDAL replied February 7, 2022

Wonderful! We are so happy that our app works really well with your store! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

August 2, 2022

The app is working great so far. Thank you so much Arianne for helping me set up the app! 10/10!!!!!

Tristar Boutique
Japan
Over 1 year using the app
TYDAL replied August 2, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

July 5, 2022

Very simple and easy to use App. Installation and setup are super easy. I must mention support staff is professional and knowledgeable.

JapanChefKnife.com
Canada
Over 1 year using the app
TYDAL replied July 5, 2022

We are so excited that you are happy with our app and services! Thank you so much for the positive feedback and review! 🌟 Best regards, Kevin

February 12, 2023

We were after a simple pop up that we could customise to our branding and this one seems pretty good. Support was very helpful.

Burch and Raisbeck
Australia
Over 1 year using the app
TYDAL replied February 12, 2023

Wonderful! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

July 30, 2022

Paul was fantastic! He made the experience quick & to the point! I also enjoyed the chat because he added character to the convo with funny GIFS, it was unlike any support help I've ever had. Thanks so much Paul, you rock!

Capable Ry
United States
Over 1 year using the app
TYDAL replied August 2, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

February 15, 2022

I recently installed this app so I have yet to explore it fully. It's very user friendly and seems to be perfect for my needs.

cdsalas
United States
Over 1 year using the app
TYDAL replied February 16, 2022

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

Edited May 16, 2024

Customer support is very fast and helpful. We encountered an issue with our popup settings and reached out through chat. The response time was less than one minute and the solution was figured out in less than five. 10/10 support experience.

Lumi Gummies
United States
Over 1 year using the app
TYDAL replied December 13, 2022

Your 5-stars mean the world to us! Thank you so much for the positive feedback! 🤩 If there's anything else we can do, just let us know. Much appreciated, Kevin

September 14, 2022

the app is very easy to use and i am very happy with it. abby helped me with everything i needed and gave me great advise!! she was very friendly and supportive with very quick responses. i would recommend this to anyone with an online business!!!

ManicYOURS by McKinley
United States
Over 1 year using the app
TYDAL replied September 14, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Much appreciated, Kevin

Edited February 28, 2023

Amazingly simple to use and the customer service is instantaneous! All with no hidden fee, I would definitely recommend this to any new small startup company planning to expand their customer network through emailing marketing.

POIZ ACTIVEWEAR
Malaysia
Over 1 year using the app
TYDAL replied February 28, 2023

We appreciate your recommendation and are thrilled to have earned your trust. Thank you for taking the time to share your experience with others.
Cheers, Kevin

July 15, 2022

great add to website, great add to website, great add to website, great add to website, great add to website

The Gadget Valley
United States
Over 1 year using the app