Reviews (4,653)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.
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I love the app so far. Been a great addition to my site! Also loved the great customer support the Pete provided! What a big help!
We're so excited that you are loving our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
Support was super helpful, and fast! So far the app has been great to use and offers way more customization than the popup baked into my theme
Thank you so much for your kind words! We're delighted that our support team was able to assist you and we're thrilled to hear that you're finding our app user-friendly. We're grateful to have you as a customer! - Lea, Rivo Support Manager
Lance has top notch customer service. Answered all my questions very quickly and was an absolute pleasure to deal with. The app is quite easy to navigate and does exactly what it discribes. I would recommed this to anyone who is looking to up their conversion rates.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
I was fine, quick to respond and activate the service for free. Now I will try if the App works well.
Awesome! Thank you so much for the 5-stars! 🌟 If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. Best wishes, Kevin
I had an amazing experience with Betty who assisted me with my email pop-up and removal of branding verbiage. She was quick and efficient and I love the additional, free VIP services that was offered as well. I highly recommend Rivo!
We're so glad to hear that you had an amazing experience with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Our team would be delighted to help you. All the best, Kevin
App is great so far and Abbie with chat support was SUPER helpful! Working on my first round of pop ups now.
We are so happy you are satisfied with our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin
Estoy empezando a utilizarla para mi e-store y realmente la atención es genial. Y parece que las herramientas también lo son!
¡Muchas gracias por usar nuestra aplicación! Si tiene alguna pregunta o si podemos ayudarlo en el camino, no dude en comunicarse con nosotros en cualquier momento. Feliz de ayudar en todo lo que podamos. 😊 Saludos, Kevin
Free to remove branding when you contact support via chat feature. Great service and funny too. Appreciated that.
We appreciate you taking the time to leave a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin
Not had a chance to explore the app yet but the service I received from Abbie was 5*
Such a great rep, a credit to the company
We're so happy to see that you had a 5-Star experience! 🙌 We're always striving to help you and your business succeed! Thanks, Kevin
Really good customer support. Special thanks to Therese for solving all the issues in a matter of seconds.
So pleased that we were able to help you with your concern! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Thanks, Kevin