Reviews (4,652)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively building mailing lists and capturing customer emails, often through offers like a 10% discount. It's praised for easy installation, robust customization options, and seamless Shopify integration. The app also features detailed analytics and supports custom CSS. Merchants appreciate the quick performance and responsive customer support, which efficiently resolves issues and offers valuable business insights.

July 29, 2022

App Works Great! Very happy with the support as well. Prompt service and easy to use. Great work Rivo

PUCCI Pet Life
Australia
7 minutes using the app
TYDAL replied July 29, 2022

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Thanks, Kevin

May 6, 2022

I am in the process of adding this app to my site and so far I am impressed with the support. Thank you!!!

Siloe
United States
7 minutes using the app
TYDAL replied May 6, 2022

Thank you so much for choosing our app, and we are pleased to hear that you are impressed with our support so far. If you have any further questions or experience issues along the way, just let us know. We're always here to help. Much appreciated, Kevin

June 5, 2022

I just started using the app and the chat reps are great! Super helpful and add pro features for free! Definitely recommend downloading.

Cases by Justine
United States
7 minutes using the app
TYDAL replied June 6, 2022

Wonderful! 🎉Thank you so much for choosing our apps and we are always here, anytime you need us. Your positive review is very much appreciated! All the best, Kevin

June 21, 2022

wonderful customer support from AA. Also there's a lot of cool features for the free version. Love it so far!

ahleyuhpurvery
United States
6 minutes using the app
TYDAL replied June 21, 2022

Excellent! It's music to our ears that you are happy with our app and customer service. Let us know anytime if you need further help. Our team would be pleased to assist you. All the best, Kevin

February 6, 2022

Great support and fast response, works well with the shop and all the products. Thanks for the Rivo Team!

ZimaBoard Official Store
China
6 minutes using the app
TYDAL replied February 7, 2022

Glad to hear you are liking the app so far! 😀If you need anything at all just let us know. Cheers, Kevin

November 7, 2022

Acabo de comenzar a utilizarla pero tiene buena pinta. Desde luego la atención al cliente es ESPECTACULAR. Pete fue mi ayudante y me ayudó con todas mis dudas y mas. Así da gusto.

VETTESSE
Spain
1 minute using the app
TYDAL replied November 9, 2022

Estamos muy contentos de que esté satisfecho con nuestro servicio de atención al cliente. 🤩 ¡Muchas gracias por las 5 estrellas! Si hay algo más que podamos hacer en el camino, no dude en hacérnoslo saber. Todo lo mejor, Kevin

September 30, 2023

Awesome support from Jel! Answered my initial question right away but also went above and beyond to help me in other ways with my business. She was very sweet and deserves a raise :)

SafeGirl
Canada
TYDAL replied October 4, 2023

We're thrilled you had a great experience with our support team! We always aim to go the extra mile and assist in any way possible. Your kind words mean a lot to us.
- Lea & Rivo Team

October 23, 2024

Verinatural
Hong Kong SAR
About 2 hours using the app
May 7, 2024

prideclothingco
New Zealand
About 1 year using the app
May 14, 2024

PetParadise
Spain
29 days using the app