Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

August 14, 2022

I am delighted with this application and especially with the careful attention I received from Vicky from customer service. She was swift and efficient, and I got great tips from her to apply to my Shopify store. Thank you so much, Vicky!!!

BVP Fashion Marketing
United States
Over 1 year using the app
TYDAL replied August 15, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

July 7, 2022

I was helped by Lance and he was absolutely amazing. Best help I've gotten from a company. Thank you so much! :)

Mami Mogul Worldwide
United States
Over 1 year using the app
TYDAL replied July 7, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

September 11, 2022

Lance was extremely helpful and answered all of my questions. He help me really quickly and provided all of the information I needed. He also shared information on the loyalty app. Great!

VadaWell
United States
Over 1 year using the app
TYDAL replied September 12, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

May 29, 2023

So far so good! Free popup app that works as it should. Customer support is also very nice and helpful! Thank you for all that you do!

Vintaprints
United States
Over 1 year using the app
TYDAL replied May 29, 2023

Thank you so much for your kind words and for choosing our app! We're thrilled to hear that you're happy with its performance and that our customer support team has been helpful. We're always here to help you in any way we can :) - Lea, Rivo Support Manager

June 17, 2022

The app was so easy to use and my customer service rep Abbie was AMAZING! I was able to get it done in like 5 minutes! THANK YOU!

The Harley Co.
United States
Over 1 year using the app
TYDAL replied June 17, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Abbie

March 23, 2022

Pete is extremely helpful and respond to my question in just a minute. Overall, I'm satisfied with his kind assistance. Thank you.

Devoted Cook
Malaysia
Over 1 year using the app
TYDAL replied March 25, 2022

Thank you so much for the 5-star review Devoted Cook! We're always here and happy to help! 🤩 Cheers, Katherine

March 22, 2023

Amazing support, quick, helpful and went above and beyond with offering advice :) Would definitely recommend

Velvet Coke
United Kingdom
Over 1 year using the app
TYDAL replied March 23, 2023

Your recommendation is the highest compliment, and we're grateful for your support. Thanks, Kevin

November 6, 2022

Paul helped me on the live chat and was very friendly and helpful! So far the app has been easy to set up and looks good.

Paloma Candy Shop
Australia
Over 1 year using the app
TYDAL replied November 9, 2022

We're so excited that you are happy with our customer service! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin

February 26, 2022

Love the ease of using and setting up the email pop ups! User friendly and the css feature makes the pop up POP!!

Modern Flats at Breanne's Boutique
United States
Over 1 year using the app
TYDAL replied February 28, 2022

Glad you are loving our app so far! Thank you so much for the 5-Star review. 🍻 Cheers, Kevin

February 13, 2023

A very good tool to get new customers. Easy to configure and has good customer service (Thanks Abbie). Totally recommended.

NanoCupper USA
United States
Over 1 year using the app
TYDAL replied February 13, 2023

We're thrilled to hear that you're enjoying our app and services and that you're willing to recommend them to others. Thanks, Kevin