Reviews (4,650)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.
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Great app: simple and straightforward. We needed chat support and received five stars support from Pete. Thanks again!
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟
Best wishes, Kevin
Great app and great support. Paul was very helpful.
Awesome! So glad you're enjoying our app and found our support helpful. Your feedback means a lot!
- Lea & Rivo Team
I have been looking for a pop-up to increase the email subscription to my website and this app definitely got the job done for me. The installation process was super easy and their team member (Pete) was very responsive and knowledgeable as well. The whole process took less than 5 mins to be done
So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! Best wishes, Kevin
Very helpful customer service, they fixed the issue without me needing to put a hand in! Good overall app, just need an option to email the customer their discount code. Other than that, brill!
Thank you for sharing your positive experience with us. We are glad to hear that we were able to resolve your issue efficiently and that you find our app helpful overall. We appreciate your suggestion for an email option for customer discount codes, and we will definitely consider it for future updates. Thank you for your support, and we hope to continue providing you with a great user experience.
All the best, Kevin
I am new to this app but was very surprised how Paul handled this, very professional, just amazing. My concerns were answered so fast and this is what I call service. Again Thank you for activating the CSS for me, I will be spending time with it. Thank you for the excellent service. :)
Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any further questions or if we can help along the way, feel free to reach out to us anytime! Our team will be delighted to assist you. 😊 Best regards, Kevin
Super Awesome experience! Pete helped me out big time and even made suggestions that would help me with the look of my store. I am a newbie, so all the information he provided was much needed. Thanks again!
Thanks a ton for the awesome review! Happy to know we could be of help. Thanks for choosing Rivo! 🙌 Don't hesitate to reach out if you need any more help!
- Lea & Rivo Team
Abbie was a very big help throughout this process. She made everything so easy. I hope that we are able to work together again soon.
Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. If there's anything else we can do to help, please let us know. Our team would be pleased to assist you! 😊 Best wishes, Kevin
This app works well and the customer service is great. It prompts customers to sign up as soon as they open the page
So glad that you like our app and services! 🙌 Thank you for the wonderful review! Cheers to success to you and your business! All the best, Kevin
The customer service is very kind and helpful! She even gave me a free tip that I wouldn't have thought of. Recommend!
Thank you so much for your kind review! We're happy to hear that we were able to provide you with great service and valuable advice. We appreciate your recommendation and look forward to assisting you again soon! - Lea, Rivo Support Manager
I love this app, high recommended, Abbie from customer support was very professional and helpful. Thank You :)
You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! All the best, Kevin