Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

November 21, 2022

good app and good service. Always friendly when asking for advice. So I am very satisfied while using this app

kpopstarusa.com
United States
Over 1 year using the app
TYDAL replied November 22, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best regards, Kevin

February 4, 2022

I am unable to rate the effectiveness of the app as I just installed it. But as for the set up of the app I am giving it 5 stars and the customer service was wonderful Spoke with 2 different people for 2 different reasons and loved the communication. It was casual which i find to be very helpful when you don't know what you're doing and being walked through something.

Wyvry's T- Shirts
United States
Over 1 year using the app
TYDAL replied February 7, 2022

Thanks so much for choosing our app and for the thoughtful feedback! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

May 29, 2022

What I liked the most about chatting with her was that my mind was on 100 km per hour before I spoke to her. After talking to her it's almost like I had a moment of coming back to myself and speaking to a kind person. She puts effort in trying to make customers comfortable.

Spiritual Behavior
Netherlands
Over 1 year using the app
TYDAL replied May 30, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

January 14, 2023

J'ai eu besoin d'aide tard le soir, le personnel était présent à l'écoute et rapide! d'une aide en or! Merci beaucoup!

MISS COLLECTION
France
Over 1 year using the app
TYDAL replied January 17, 2023

Nous sommes ravis que vous aimiez notre support ! Votre avis signifie le monde pour nous, et nous sommes toujours heureux de vous aider de toutes les manières possibles et sommes disponibles à tout moment. Merci beaucoup pour 5 étoiles! 🌟 Bravo, Kévin

January 12, 2022

I just started using it, and for now nothing to say, it has all the features I was looking for to make popups on my online store

93GREENSTYLE
Italy
Over 1 year using the app
TYDAL replied January 14, 2022

Thank you for the positive review, 93GREENSTYLE! We really appreciate you using the app. 🙌 If you need help along the way, just let us know. Cheers, Kevin

April 6, 2022

She was very kind and helpful. I thought she was on my side and she was patient with me. Thanks!!!!!

DankStarr
United States
Over 1 year using the app
TYDAL replied April 7, 2022

Thanks so much for your kind words and 5-star review! We are here for you anytime. 😊 All the best, Kevin

August 23, 2022

The app is exactly what I was looking for to help me grow my business. Easy to use and configure. Thanks Rivo

Pegasus Pride
United States
Over 1 year using the app
TYDAL replied August 24, 2022

Wonderful! We are super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

October 14, 2022

I used this app to help with pop-ups for my online boutique. The support, Yaci, was super friendly and helpful! I'd totally recommend this app to other online business owners!

Connect on Wixom
United States
Over 1 year using the app
TYDAL replied October 14, 2022

Thank you for using our app and for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

September 19, 2022

This app is so easy to use and will make all the difference to my site. And the customer service is fantastic. I was helped by Lance and he was great.

Bubbalicious
Australia
Over 1 year using the app
TYDAL replied September 19, 2022

We're so glad that you are happy with our app and customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

April 3, 2022

I used this app to set up a newsletter subscriber on the store. This app is great and easy to set up. I really like the interface of this app. The customer support is great. "Esmeralda" from the support team removed the BRANDING WATERMARK from the popup in no time. Thanks again.

Shalovers
United States
Over 1 year using the app
TYDAL replied April 4, 2022

We truly appreciate you using our app, and thank you so much for the 5-stars! We are happy that you love our app and service. Let us know anytime if you have any questions along the way. 😊 Much appreciated, Kevin