Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

July 5, 2023

Super Awesome experience! Pete helped me out big time and even made suggestions that would help me with the look of my store. I am a newbie, so all the information he provided was much needed. Thanks again!

Belle Book Studio
United States
Over 1 year using the app
TYDAL replied July 7, 2023

Thanks a ton for the awesome review! Happy to know we could be of help. Thanks for choosing Rivo! 🙌 Don't hesitate to reach out if you need any more help!
- Lea & Rivo Team

June 22, 2022

Abbie was a very big help throughout this process. She made everything so easy. I hope that we are able to work together again soon.

Lyvisi Afriq Wear
United States
Over 1 year using the app
TYDAL replied June 22, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. If there's anything else we can do to help, please let us know. Our team would be pleased to assist you! 😊 Best wishes, Kevin

September 11, 2022

This app works well and the customer service is great. It prompts customers to sign up as soon as they open the page

The Shopping Addict
United Arab Emirates
Over 1 year using the app
TYDAL replied September 12, 2022

So glad that you like our app and services! 🙌 Thank you for the wonderful review! Cheers to success to you and your business! All the best, Kevin

June 4, 2023

The customer service is very kind and helpful! She even gave me a free tip that I wouldn't have thought of. Recommend!

Holy Grace Jewelry
United States
Over 1 year using the app
TYDAL replied June 5, 2023

Thank you so much for your kind review! We're happy to hear that we were able to provide you with great service and valuable advice. We appreciate your recommendation and look forward to assisting you again soon! - Lea, Rivo Support Manager

August 8, 2022

I wanted this app just for creating email subscription pop-ups. Getting it set up was so simple and the support was great. The chat feature made it easy to get help straight away, and they're extremely friendly!

Girls Unhinged
Australia
Over 1 year using the app
TYDAL replied August 8, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

May 18, 2022

I love this app, high recommended, Abbie from customer support was very professional and helpful. Thank You :)

Parie Jewelry
United States
Over 1 year using the app
TYDAL replied May 19, 2022

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! All the best, Kevin

May 16, 2022

Abbie was great help. I just installed the app before going to bed last night, on my phone . It is pretty easy and anyone can get it going in a matter of minutes. I recommend it

Pets Field
Australia
Over 1 year using the app
TYDAL replied May 17, 2022

Thanks so much for choosing our app and for recommending us to the Shopify community! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Best regards, Kevin

December 3, 2022

I am really happy with the services I received, the representative that helped me is excellent in customer service

Galexy
United States
Over 1 year using the app
TYDAL replied December 5, 2022

It's music to our ears that you are happy with our customer service! 😍 Thank you so much for the 5-stars and wonderful feedback! Best regards, Kevin

August 1, 2022

Ok the app itself is great, it does what it says, but their customer service is on another level. Shout out to Alex, you're a real G

AllureNaturals Trading
United Arab Emirates
Over 1 year using the app
TYDAL replied August 2, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

October 16, 2023

Abbie was amazing, went the extra mile!

ilovemeldshop
United States
Over 1 year using the app
TYDAL replied October 17, 2023

So glad you had a great experience! We always strive to go above and beyond. Thanks for your kind words!
- Lea & Rivo Team