Reviews (4,649)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.
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Pete was very helpful when it came to customising the features of our pop up, however the app does have limitations.
We're sorry you have experienced some limitations with the app. We understand that every business has unique needs and preferences, and we strive to provide a customizable and flexible app that meets those needs. However, we also acknowledge that there may be some limitations to what the app can offer.
We value your feedback and would appreciate it if you could provide us with more details about the limitations you experienced so that we can work to improve our app in the future. Please don't hesitate to contact our support team if you have any further concerns or questions.
Thank you for choosing our app and for sharing your feedback with us.
Best regards,
Kevin
great customer service, I was able to chat with someone quickly and they were able to help me easy to use and user friendly
hundred percent free
love it :)
Thank you so much for the positive feedback! But we want all our merchants to have a 5-Star experience, and we'd like to hear from you about how we could have done that. Feel free to reach out to us anytime. 😊 Best regards, Kevin
I used this to put a pop up for people to sign up for free shipping. The instant chat was very helpful
So far it has been extremely easy to use and I got excellent customer support from Therese. She was very quick to answer my question.
Hi, Vegan Asian Kitchen team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best regards, Kevin
I am using this app to create popups on my website. Customer service is great so far! Can't wait to make my first poop up!
Thank you for taking the time out of your day to leave us a review! 🙂 Our team here at Rivo is always striving to exceed your expectations, so if there is any specific feedback you would like to give us that would have scored us a 5-Star review, please let us know, and we would be happy to see where we can improve. 🙌 All the best, Kevin
I just installed the app & so far, so good. I replaced another app with this one. Vicky was amazing with assisting me :)
Hi, BeYOUtifully Favored, LLC ! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience, so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please feel free to send us a message.
Best regards, Kevin
I've just started using it, but I can tell you the service support from Arianne was OUTSTANDING, she helped me quickly, perfectly, and was fun to work with (no seriously. GIFs with support staff? Unheard of fun)
Hi, GothFromHoth Designs team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience, so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please feel free to send us a message. We'd be happy to assist you.
Best regards, Kevin
5 stars for Lance, who helped me in an efficient and effective way. 4 stars because I haven't had the full Rivo experience yet in terms of effectiveness. Love how easy this was to set up!
Hey, Lunar Love Candle Co! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message.
Best regards, Kevin
This app was really easy to set up and I had amazing help from Pete when I need to ask a couple of questions. Very helpful and quick to respond.
Thank you for taking the time out of your day to leave us a review! Our team here at Rivo is always striving to exceed your expectations, so if there is any specific feedback you would like to give us that would have scored us a 5-Star review, please let us know, and we would be happy to see where we can improve. 😃 All the best, Kevin
Great customer support by Abbie! quick replies and help. precise and to the point, Recommended apppp!
Thanks so much for the review! Our goal is to exceed your expectations, and would love to hear your feedback on how we could have made your experience a 5-Stars. Just drop us a line anytime. Best regards, Kevin