Reviews (4,650)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

June 10, 2022

I really enjoyed the app. It was easy to use and the customer service was phenomenal. Abbie took care my problem quickly and she was extremely friendly.

Virtual Salon
United States
About 1 year using the app
TYDAL replied June 13, 2022

Thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! Best wishes, Kevin

September 29, 2022

Es una aplicación que debes tener, nos ha servido mucho. Además el equipo de atención al cliente resuelve tus dudas rápidamente.

Animalmood
Spain
About 1 year using the app
TYDAL replied September 29, 2022

Me alegro de que te guste nuestra aplicación y de que hayamos podido ayudarte con tu inquietud. ¡Muchas gracias por su tipo palabras y 5 estrellas! 😊 Muy apreciado, Kevin

August 25, 2022

I used the app to create an opt-in banner for my home page. I had some questions and Lance from support was very helpful and quick! The Rivo app is exactly what I was hoping to find in the app store.

New Home Stuff
United States
About 1 year using the app
TYDAL replied August 25, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

March 7, 2023

I am willing to recommend the app to my friends~
The customer service staff Pete is really nice and patient. He solved my problem and offer extra help.
Excellent support and experience. Highly recommend!

MYAH
China
About 1 year using the app
TYDAL replied March 7, 2023

We're honored that you would recommend our app and services to others. Thank you for your support and confidence in us.
Much appreciated, Kevin

July 18, 2023

fast response and great help, feedback friendly, nice service team! Expecting further styles and functions.

Zendure
United States
About 1 year using the app
TYDAL replied July 20, 2023

Thanks a lot for your awesome review! 😊 So glad to hear our support team were helpful! We truly appreciate your feedback, and our team is happy to assist you anytime.
- Lea & Rivo Team

July 9, 2022

I used this app and it is great. I got help from Maria at customer support. She was very helpful and nice in assisting me :)

HereToCreateArt
United Kingdom
About 1 year using the app
TYDAL replied July 11, 2022

Thanks so much for using our app and for the positive 5-star review! 🙌 If you ever have any further questions or if we can help along the way, feel free to reach out to us anytime! All the best, Kevin

February 17, 2023

So sweet and helpful customer service, app was up and running in minutes, works great so far.
I will try their other products too

stofbleshoppen
Denmark
About 1 year using the app
TYDAL replied February 19, 2023

Thank you so much for your kind words! It means a lot to us that you like our app and services.
Much appreciated, Kevin

September 14, 2022

Sehr netter und schneller Support! Das Branding wurde mir innerhalb 2sek entfernt und auch sonst wurden mir meinen Fragen sehr schnell beantwortet. Auch das Handling der App ist sehr einfach und individuell. Also individuelle Farben und Schriften. Man kann auch ein Logo und ein Bild einfügen. Auch eine Custom CSS Möglichkeit wird gegeben. Bin sehr zufrieden

tasteryfab
Austria
About 1 year using the app
TYDAL replied September 14, 2022

5 Sterne! Whoot Whoot! 🎉 Wir freuen uns sehr, dass Ihnen die App gefällt, und vielen Dank, dass Sie eine hervorragende Bewertung hinterlassen haben! Wir sind stets bemüht, Ihre Erwartungen zu übertreffen und freuen uns über das Feedback! Sehr geschätzt, Kevin

January 27, 2022

Abbie, was an amazing help with getting my shop and email pop ready. She was very fast in her response and directed me on where to go. She made sure I had all I needed before the chat was completed.

P.Ink Labels Co.
United States
About 1 year using the app
TYDAL replied January 28, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! If you need anything at all, feel free to reach out to us anytime. 🙌 Thanks, Kevin

June 24, 2022

I used this app to help get more customers to sign up and subscribe to our email list and was also given suggestions on other improvements! Great customer service.

Qualysstic Co. LLC
United States
About 1 year using the app
TYDAL replied June 24, 2022

We love helping businesses and truly appreciate you using our app! Thank you so much for the positive feedback and 5-star review! 🙌 Cheers, Kevin