Reviews (4,651)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.

May 10, 2022

voy a probar la aplicación para ver cómo funciona esto de los popup. Todavía no puedo decir si es o no útil. El servicion de atención es muy atento, eso sí.

Urdaibai Txakolina
Spain
26 minutes using the app
November 16, 2022

I WILL BE USING THIS APP FOR EMAIL MARKETING AND NEWSLETTER FOR THE PURPOSE OF DRIVING MORE CUSTOMERS TOWARDS TO BUY MORE PRODUCT

IT BE I APPAREL
United States
26 minutes using the app
TYDAL replied November 16, 2022

Thank you for taking the time out of your day to leave us a review! 😃 Our team here at Rivo is always striving to exceed your expectations, so if there is any specific feedback you would like to give us that would have scored us a 5-Star review, please let us know and we would be happy to see where we can improve. 🙌 All the best, Kevin

May 3, 2022

It works with shopify e-mail unlike many other pop-ups! Great! Only down side is I have automation using shopify mail setup so that when a new user signs up shopify will send them an e-mail. However sign-ups using this app don't trigger the automation. Otherwise would have given it 5 stars.

AVE Bags
Canada
25 minutes using the app
December 22, 2022

I haven’t used the app yet but it seems convenient for e-commerce websites. The person that assisted me did a great job of explaining and advising.

Velvet Liberty
United States
21 minutes using the app
TYDAL replied December 27, 2022

Hi Velvet Liberty team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin

January 19, 2022

Ryan was very helpful in assisting me with my popup. He walked me through the different ways I am able to customize as well

Mani’s Glow Beauty Collection LLC
United States
16 minutes using the app
TYDAL replied January 19, 2022

Thanks so much for the positive review. ✨We'd like a chance to see how we could have made your experience 5-Stars and any feedback you have for us. Or, if we can help in any way, drop us a line anytime. Our team is always available to help 24/7. All the best, Kevin

November 23, 2022

Seems to have great features, chat is very helpful. Still need to spend some time using it to really learn what it can do.

Neytirix
United States
16 minutes using the app
TYDAL replied December 4, 2022

Hey, Neytirix team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin

December 2, 2022

I haven't used it yet but customer service was great. Thanks so much to Jel for all the help she gave.

Sacred Tree Shop
United Kingdom
15 minutes using the app
TYDAL replied December 4, 2022

Hi Sacred Tree Shop team! 👋
Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you!
Best wishes, Kevin

June 6, 2022

I'm just loading the app now so don't have much experience with it but it seems really easy to use and customise so far. Betty, my customer support person was fun and helpful and really quick to get thins done.

Mountain View Nursery
Australia
14 minutes using the app
May 4, 2022

I used this app to quickly setup pop ups! Slight hiccup with chat connection, but overall good experience.

Bare Urban
United States
8 minutes using the app
TYDAL replied May 4, 2022

Hi Bare Urban!

Thank you for your feedback and I'm sorry our chat connection had a slight hiccup there. We've resolved the problem now and we're back in business, have fun exploring the app!

Cheers,
James

December 21, 2023

THE WORLD OF FASHION
Greece
6 months using the app