Reviews (4,650)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective email collection and customer engagement through discounts and offers. It's easy to install, customize, and features smart triggers and precise targeting. The app integrates seamlessly with Shopify and email marketing platforms, offering insightful analytics for campaign efficiency. Merchants also praise the exceptional customer support, noting quick and helpful service, often in real-time via chat.
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Jel was possibly the most helpful person I've ever encountered AND went above and beyond the scope of what she was helping me with to offer tips and advice for other ways to make improvements to my website that I hadn't even considered. She was not pushy, and all of it was totally free. She just sent me informational links and was overall just enjoyable to interact with. On top of that, the Rivio app itself seems pretty on point with its delivery, and I'm exicted to check out all the ways I can customize things. Thank you, Jel!
So glad to hear that you had an amazing experience with our team! 🎉 we can't wait to see how you customize everything! 🚀 Thanks a bunch for your kind words! 💙
- Lea & Rivo Team
OMG PAUL IS AMAZING!!! I was so confused and stressed out on making my website better but WOW, after working with Paul, i feel so much relief and joy ! He answered all of my questions and he went ABOVE AND BEYOND to help! He helped me make the adjustments that I was looking for and he also sent me a few links to help educate me on the importance on coding! Now my website looks better than before and i owe it all to Paul!!
Thank you Paul for making my day and being such a joy !!
We're humbled by your kind words and grateful for your support! It's always wonderful to hear that our services have made a positive impact on our customers. We'll continue working hard to provide the best possible experience for everyone who chooses us.
Best wishes, Kevin
Great service from Jel! Responded quickly and helped me with everything I needed! She’s the best. Thank you for being so quick to our needs!
So pleased that we were able to help you with what you need. Thank you so much for the 5-stars and for using our app! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Awesome user-friendly app! Easy to use! Plug and play everything! Outstanding and prompt customer service!
Thanks so much for the 5-Star review! We greatly appreciate you using the app. 🙌 Cheers, Kevin
So far so good. My popup needs are pretty basic right now, and this does the trick. Support was super quick the moment I hopped on the chat, which was nice, too.
So glad to hear that our app is meeting your needs! 🎉 We always strive to provide quick and helpful support - we're here for you! Thank you for sharing your experience! 💙
- Lea & Rivo Team
A lady called Lalaine was really helpful and sweet to talk to. She answered the questions I needed to be answered and fixed them.
Your kind words mean the world to us! Thank you so much for the positive feedback and 5-star review! 🤩 If you have further questions along the way, please let us know. Happy to help out in any way we can. Much appreciated, Kevin
I absolutely love this app! Its customization features are easy to navigate and personalize. Vicky was also extremely helpful when it came to making my pop up look professional. She was absolutely lovely, and shared a lot of interest in my store and products. One of the sweetest customer service reps I've ever spoken to! <3
So glad that you love our app and customer services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin
App works well and does exactly what I was hoping for. After a little chat with the customer service I could remove their branding (for free). Very thankfull that I can use this service for free giving there are already so much area's you need to invest as a starting business.
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping new businesses and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Best wishes, Kevin
So far, so good! And completely free? I'm almost wondering if this is too good to be true. And is Abbie even real? She's great. Well done.
Wonderful feedback! ❤️ So glad to hear you had a 5-star experience with our customer support! Thanks so much for the positive review and feedback! Best wishes, Kevin
Using this app is easy and the support was excellent. When it came to removing the Rivo branding it was no problem. Excellent!
Thank you for the wonderful review! We appreciate you using our app and for helping to share the word about us! Cheers to success to you and your business! All the best, Kevin